This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The tow bar bent resulting in partially detaching one of the baseplates from the vehicle and damaging the bumper, intercooler, and splash shield. The bar only lasted 5 months and 5,650.6 miles of use. I asked Blue Ox to refund the money I spent on the two items and the money to fix my vehicle. They denied the claim asserting the bolts fell out - the bolts were all returned to them as part of their investigative process. If they had fallen out, I would no longer have had them in my possession to return as this failure occurred on I-95 somewhere between FL and SC.
- Ormond Beach, FL, USA
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- Ormond Beach, FL, USA