This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Week and half ago engine started idling real rough, sputtering, then drove about 100 yds. Engine conked out in middle of intersection and would not restart. Was dangerous because had 3 grandchildren in back seat. Because engine wouldn-??t start I had trouble trying to get it in neutral to push vehicle to side of road. Had to walk grand kids back to their house. Got a AAA tow approximately 35 miles to Ford dealer where purchased. There were no warning messages prior to engine failure except the rough idle and sputtering Vehicle was diagnosed as a fuel pump failure, but vehicle is still at dealership over 10 days awaiting parts
2.7 engine failure while accelerating on to a hwy. Loss of acceleration and power. I was unable to get fully off the road. Engine was replaced under warranty only 3,636 miles on car. No warning lights prior to this failure. Once engine failed and started smoking the check engine light came on.
Four hours into a drive today, going down a fairly steep hill @ ~30mph into a 4 point intersection my Bronco lost all power, brakes and steering. I mean it had nothing. We barely made it thru the intersection because the cars coming directly at us slammed brakes. I had no control and went off the road into someone-??s yard, barely missing their fence. It was the scariest thing we-??ve ever encountered. My son in the back screaming STOP at the top of his lungs is burned in my brain. What makes all of this worse is that Ford just had it in the shop for 3 days because the week before when they had my Bronco in the shop for yearly inspection/oil change and under their care it had the first symptoms of this issue. I received an app notice of a battery failure AND at their request because of this new issue they wanted my car for a -??longer look-?? the following week. Today was first time driving it since they handed it back to me (I use the valet service that picks up and drops it back to me). Ford could come back and say they will give us a new car and there-??s no way I can ever convince my wife to get back in this car. She was absolutely freaked out as the cars coming towards us would have drilled her door. It took Ford 4 hours to come 17 miles to tow us (probably a contractor) to the local Ford dealer that was closed by the time it arrived. We had to Uber to Enterprise and then drive the rental home four hours.
The contact owns a 2021 Ford Bronco. The contact stated while driving 70 MPH, the vehicle lost motive power and the accelerator pedal became inoperable. The contact pulled over to the side of the roadway. The contact was not able to restart the vehicle. There were several unknown warning lights illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty fuel pump inside the fuel tank and a faulty fuel module. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the vehicle was not under recall. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 16,900.
good day! Bronco 2021 (VIN [XXX] ) - my engine suddenly broken while driving - i heard some unusual clicks-knocks from the engine side, check engine lamp apperared. i stopped vehicle, look under the hood and saw puddle of oil under the engine (car mileage about 7000 miles). service man said that i should buy a new engine - old one broken with no chance of repair... how can you help me? thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- New York, NY, USA
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Driving on the highway, the check engine light came on. I felt a loss of power in the vehicle, and couldn't accelerate. I was able to pull over put the car in park and turn it off. When I tried to turn it on, there was no power. Had to get it towed to the dealership to replace the engine.
The contact owns a 2021 Ford Bronco. The contact stated that while driving at an undisclosed speed, she depressed the accelerator pedal however, the engine failed to engage, and the vehicle stalled. The vehicle was towed to the contacts residence. No warning lights was illuminated. The vehicle was not diagnosed or repaired. The dealer was notified, and the contact was scheduled and appointment for the following month. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.
Check engine light came on and I took it into the dealership. They found the codes and confirmed low compression in cylinder 6. Was told I needed a new engine.
On December 4, 2021, I was accelerating to get on the freeway when my Bronco started shaking (from the front of the vehicle/under the hood) and refused to speed up. I was thankfully able to pull safely off the freeway into a vacant lot and wait for a tow. The work was completed, but I still had to wait over a month before getting my vehicle back. The entire engine needed to be replaced.
I have reported this prior (complaint number 11481579). Another total catastrophic shut down of the vehicle occurred while my son was driving causing a near miss fatal rear ending on a busy road. The vehicle loses all power and electrical for no reason while being driven. Only after 5-10 min can the vehicle be restarted. I am reporting this story to new agency so I recommend the NHTSA take issue seriously.
In November 2021, I received delivery of my new Ford Bronco 4WD Badlands vehicle. I went for a road trip with my family and friends in my new car. While driving back, the car engine light appeared on the dashboard, along with the service alert, and the car began to make noise. I pulled over and tried to restart the car, but it never started. We were in the mountains, where there was no signal for more than ten miles. We were completely stranded, along with my kids, who were 13 and 16 at the time, and one of my friends' 8-year-old daughter. We were fortunate to be with our friends and he was able to take us to a near-safe area where we could contact Ford and the dealership. After 5 hours of waiting in a safe zone, we received a towing truck. I picked up the car with the towing driver and parked it at a nearly Ford dealership. We had to book a hotel room in the area, and the next morning I went to the local Ford dealership to request an appointment to see the problem, but they said they didn't have any appointments available for another three weeks and insisted I call Ford customer service again. Ford customer service arranged for the same towing company that came last night to help haul the car to my dealership, where I purchased this car. My local Towne Ford dealership was nice enough to inspect and repair the car, but after a few days, I had a similar issue and they suggested that they replace the engine with a new one. The dealership took nearly a month to ship and repair the engine replacement. A few weeks ago, as my family and I were driving from SF to LA, my car suddenly lost power. I kept getting the message, "Powertrain Malfunction/Reduced Power fault detected, " and later, "Service Engine Soon warning, " which states that the engine control system has determined that the turbocharger is producing less boost than normal.It was shocking because I was on vacation with my family in LA, and the kids were terrified to even be in the car. this are some experiences
my car went from 50 mph to nothing. lost power. coasted to the side of the road barely avoiding traffic. dark road, sheriff had to sit behind car so I was not rear ended in pitch dark had to be towed to the dealer. one week later dealer uncertain. likely complete engine failure maybe fuel valve less than one year old. 11,000 miles
While driving approximately 40 mph the engine just shut off and the car stopped without warning on an extremely busy road. I could not turn the car back on at all and had to have someone help me push the Bronco to the side of the road. My Bronco had only about 3,500-4,000 miles on it and is less than a year old. About 5 months earlier I did hear a strange and very faint tapping noise from the engine right around the wheel base when I drove under 35 mph. About a week or two after I noticed this noise, it then went away. When I was at the Ford dealership getting an additional key programmed for my Bronco, I asked if they had heard of such an issue or if they thought it was something they should look into. They thought it was just a new car working out new car sounds.
I was driving about 65mph on a bridge when my engine completely shut down. I barely was able to coast to the end of the bridge and was almost struck by multiple vehicles. This is a new bronco with 3000 miles on it. I see they had problems with this in the 6 cylinder but I have the 4 cylinder and this happened. Also when u got to the side of the road every single warning light in the vehicle went off. There was no warning sign. No previous issue. It just happened out of the blue and I could have been killed because of this. My wife was in the vehicle with me and was terrified. Then it took 4 hrs to get a tow truck to get us using road side assistance. Now I'm out a brand new vehicle for God knows how long and have no transportation.
Very rough idle, rpm-??s bounce and do not stay smooth at all. Have 10,000 miles, has run rough since purchase. Getting worse as we accumulate miles. Will be taking to dealer very soon. Not throwing a code or light yet, but obviously something is wrong.
July 15, 2022 - lost power on I80 during heavy traffic. I had to pull to the side as I could not accelerate. Luckily it restarted and I was able to get home. I took it in for service at the dealership the next day (engine light did not come on until the next morning). I was told it was an issue with the catalytic converter and parts were on backorder but it was safe to drive until the part came in. 3 days ago, on Saturday July 30th, I was in my driveway getting to leave and my Bronco wouldn't start, it turned over briefly and then died. The engine made a loud 'knocking' noise and then complete silence. This was a Saturday so they couldn't schedule a tow until until Monday, its been at the dealership for 2 days and they are waiting to hear back from an engineer. I know it's covered under warranty but I think a recall should be issued before someone dies. I was driving about 60-65 mph when I lost acceleration. There was construction ahead but thankfully, it happened before an off ramp. If it hadn't happened in that spot, I wouldn't have had a shoulder to pull over to.
On May 17th At 6,800 miles my motor randomly experienced catastrophic engine failure and has been at the Ford dealership since. The dealership has not told me anything on how or why this happened other than the motor needs to be replaced. The dealer received the new motor on June 22nd.
The contact owns a 2021 Ford Bronco. The contact stated while driving approximately 45 MPH he heard a ticking sound coming from the engine and then a grinding sound before the vehicle stalled. The contact stated there was no warning light illuminated. The contact stated that after coming to a complete stop there were several unknown warning lights illuminated. The contact had the vehicle towed to a dealer. The dealer had not yet diagnosed or repaired the vehicle. The manufacturer had been informed of the failure. The failure mileage was 2,812.
We were on vacation in Miami, Florida in February 2022 driving in stop and go traffic when our 2021 Ford Bronco with 2.7L Ecoboost engine suddenly shut down. The entire electrical system shut down and the emergency brake was applied. We were unable to start the vehicle with the ignition button or key fob. Traffic was backing up behind us and we couldn-??t put our hazards on to let them know we were having vehicle trouble. A pedestrian tried assisting us with pushing the vehicle but due to the parking brake being applied it wouldn-??t move. As a last ditch effort I decided to try to start the vehicle through the Ford Pass app. Thankfully, that worked and the vehicle started. We called a dealership in Miami to see if they could look at the vehicle before we traveled on to Key West. They were unable to get us in so we traveled to Key West. The Ford dealership in Key West was gracious enough to look over the vehicle and errors we received on the Ford Pass app. They did not find anything that would have caused the issue. We were just thankful we were on a side road in stop and go traffic when this happened rather than driving on the highway at 70 mph!
A D V E R T I S E M E N T S
- Downingtown, PA, USA