This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The prime screen fails, will not enable any system updates, interconnectivity via bluetooth devices fails...basically everything to do with the primary screen fails. We have documentation to show multiple visits to the dealership that have not been able to fix it. Most recently the dealer has a full screen replacement parts on backorder. They state they have no idea when the backorder will be resolved as they believe the factory will not ship the parts until they are no longer having quality control issues. This has been numerous visits to the deal on the same issue so we need to invoke the lemon law to address this problem.
Four hours into a drive today, going down a fairly steep hill @ ~30mph into a 4 point intersection my Bronco lost all power, brakes and steering. I mean it had nothing. We barely made it thru the intersection because the cars coming directly at us slammed brakes. I had no control and went off the road into someone-??s yard, barely missing their fence. It was the scariest thing we-??ve ever encountered. My son in the back screaming STOP at the top of his lungs is burned in my brain. What makes all of this worse is that Ford just had it in the shop for 3 days because the week before when they had my Bronco in the shop for yearly inspection/oil change and under their care it had the first symptoms of this issue. I received an app notice of a battery failure AND at their request because of this new issue they wanted my car for a -??longer look-?? the following week. Today was first time driving it since they handed it back to me (I use the valet service that picks up and drops it back to me). Ford could come back and say they will give us a new car and there-??s no way I can ever convince my wife to get back in this car. She was absolutely freaked out as the cars coming towards us would have drilled her door. It took Ford 4 hours to come 17 miles to tow us (probably a contractor) to the local Ford dealer that was closed by the time it arrived. We had to Uber to Enterprise and then drive the rental home four hours.
These vehicles have a warning to keep hands on wheels and when on straights it goes off when hands are on the wheel and is annoying you have to rock the wheel back amd forth causing the vehicle to swerve alot of people are saying they have to do the same thing on forums.
my car went from 50 mph to nothing. lost power. coasted to the side of the road barely avoiding traffic. dark road, sheriff had to sit behind car so I was not rear ended in pitch dark had to be towed to the dealer. one week later dealer uncertain. likely complete engine failure maybe fuel valve less than one year old. 11,000 miles
On 2 separate occasions over the past 3 days the vehicle has lost total operability. All functions, lights, locks, etc cease and are unable to simply restart the vehicle. The first occurrence was on a busy highway in poor weather conditions causing a near accident/collision. It appears some electrical malfunction sh*ts off all working of the vehicle only to recover 5-10min later. A brake failure signal was shown on second occurrence. This is a definite life-threatening defect needing prompt investigation and remedy.
- Niceville, FL, USA
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We were on vacation in Miami, Florida in February 2022 driving in stop and go traffic when our 2021 Ford Bronco with 2.7L Ecoboost engine suddenly shut down. The entire electrical system shut down and the emergency brake was applied. We were unable to start the vehicle with the ignition button or key fob. Traffic was backing up behind us and we couldn-??t put our hazards on to let them know we were having vehicle trouble. A pedestrian tried assisting us with pushing the vehicle but due to the parking brake being applied it wouldn-??t move. As a last ditch effort I decided to try to start the vehicle through the Ford Pass app. Thankfully, that worked and the vehicle started. We called a dealership in Miami to see if they could look at the vehicle before we traveled on to Key West. They were unable to get us in so we traveled to Key West. The Ford dealership in Key West was gracious enough to look over the vehicle and errors we received on the Ford Pass app. They did not find anything that would have caused the issue. We were just thankful we were on a side road in stop and go traffic when this happened rather than driving on the highway at 70 mph!
1. Vehicle Issue. -At approximately 2k miles while driving through severe weather in the Rocky Mountains my New Bronco lost ALL electronic driving systems that controlled driving modes including 4 wheel drive modes(GOAT) along with safety systems such as traction control, sensor systems, and cruise control. I was forced to drive through a white out in Rocky Mountains with 2 wheel drive due to the electronic GOAT modes failing. This was a dangerous situation as the systems I was relying on failed me when I needed them most. These systems failed off and on for the next three months before mysteriously subsiding. 2. Attempts to resolve. - Took vehicle to Ford dealer to identify issue and they said there was no record of these failures in the code system which is extremely concerning. If I had gone off the road and injured myself and or died Ford would attempt to say there was no electronic failure when in fact there was a significant electronic failure of ALL traction systems. Fortunately I took video and photo evidence of the electronic failures. Alarmingly, these failures are not being recorded within the vehicle.
The Wiper Motor or electrical controlling the Wiper Motor. When the two high wiper blade settings are selected, the wipers run for around 30-40 seconds, then slow down and eventually stop. You can watch it happen. This has happened while having snow and rain on my windshield. In order to get them to start going again full speed you need to turn the switch. I feel this takes my focus off of the road during unfriendly road conditions and puts me and others at risk. The condition has been reproduced by my dealership and I have had my truck to the dealership twice for this problem. The first time they replaced the motor and the second time they said they couldn't fix it. They compared it to another one on the dealers lot and it did the same thing. They said if a bulletin came out on the problem, they would contact me to get it fixed. There were no warning lights. This first happened a couple weeks after picking up my truck new from the dealership. I have a video of it, but cannot attach it. If needed, I can email it to you. Thank you
A D V E R T I S E M E N T S
- Dallas, TX, USA