This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Component- cruise control cutout switch recall# 05S28. Performed repaired on 6 June 2006. Called my dealership regarding this recall, they adamantly refuse to perform a repair on my vehicle due to the fact that my vehicle repair history shows no open recalls. However an supplemental order order#16 was issued sometime in 2016 by Ford regarding this same matter stated that the repairs performed do not correct the problem and a new part must be installed. My vehicle does not have the repair that corresponds to this supplemental order, hence it shows no open recalls, apparently it was ignored by the previous owner. I called Ford national customer service and I was told that is up to the dealer. The dealer service manager informed me that due to no recalls open shown in my vehicle repair history I would have to pay for the repair labor and the part. The danger of fire is imminent if this is not repaired asap. I cannot do the repair myself or other than an authorized dealer for if anything happens I will be liable. I need that your Agency assists me with this very critical situation.
Letter from congressman griffith on behalf of constituent re 1995 Ford Bronco recall. The consumer stated on June 16, 2015, his vehicle exploded and caught on fire in his driveway. The consumer was informed about a recall. However, Ford customer service claim to know nothing about it.
The contact owned a 1995 Ford Bronco. The contact stated that the vehicle was parked when it engulfed into flame and burned down his home. The contact also stated that the vehicle was completely destroyed. In addition, an investigator determined that the fire was caused by the cruise control deactivation switch. The fire and police department were notified. No injuries related to the fire were reported. The manufacturer was not made aware of the failure. The VIN was not available. The failure and current mileages were 130,000.
The contact owns a 1995 Ford Bronco. The contact stated that after hearing a loud thunder sound he looked out of his window and noticed flames coming from his vehicle. The fire department advised him that this was an occurring failure with that model vehicle and there was recall, NHTSA campaign id number, 05V388000, vehicle speed control. The dealer was contacted and referred him to the manufacturer. The failure mileage was approximately 125,000.
The contact owns a 1995 Ford Bronco. The contact stated that the vehicle was parked for three days and then caught fire. The fire department stated that the failure was caused by the cruise control modules. NHTSA campaign id number: 05V388000 (vehicle speed control) was related to the cruise control deactivation switch potentially catching fire. The contact does not know if the vehicle was included in the recall. The failure and current mileages were 220,000.
- Wenatchee, WA, USA
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The contact owned a 1995 Ford Bronco. While the vehicle was parked, a neighbor advised him that the vehicle was on fire. The contact stated that the cruise control switch caused the fire. The fire department was called and a report was filed. A police report was also filed. The vehicle was destroyed. The failure mileage was 200,058.
A D V E R T I S E M E N T S
- Orangeburg, NY, USA