This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford recommends incorrect adjustment of rear brakes, which causes overheating of drums and eventual failure of axle seals, axle bearings, and tire on the rim attached to the brake drum. Ford stipulates that brake shoes are to be touching drum when brakes are adjusted. This results in frictional heat build-up, and is likely to be a contributor to tire failures reported with the Ford Explorer. The Ford Explorer, Aerostar, and Ranger all share power train and drive train components. This practice has cost me $000S on my 4 Ford Aerostars (1989, 1992, 1994, and 1997 model years)
Consumer experiencing excessive wear of the front brake pads and shoes/ rotors due a malfunction within the rear brake adjusters. Consumer has contacted the dealer, dealer has replaced parts. Please provide any further information on other complaints.
- Kingwood, WV, USA
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- Mission Viejo, CA, USA