This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1997 Aerostar rear hatch: 1 of 2 anchor studs which support the tail hatch pneumatic spring (vehicle body end) broke, allowing the hatch to immediately fall on to operator. Although there are 2 pneumatic supports, 1 is insuffcient to support the weight of the hatch. Similar experience with 1994 model.
- Nantucket, MA, USA
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- Nantucket, MA, USA