This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While doing periodic inspection of my vehicle noticed 2 cracked spokes on rear right 14X6 alloy rim. The crack is all the way through. Local Ford dealer was not helpful at all. This tire has not impacted anything as the Ford dealer eluded to, and I feel this is a definite safety issue, and the cracks may be due to a manufacturing defect. Any help in this matter would be appreciated. Ford should acknowledge there is a problem and quit blaming the consumer.
A few years ago we noticed that 2 of the aluminum wheels on our 1996 Aerostar were cracked. We took the vehicle to the Ford Motor Co.service department where we were living at the time the service manager contacted the regional manager, who agreed to pay half of the replacement costs. Since that time, 2 additional aluminum wheels have cracked. We have been told that Ford will not replace these. I feel that this is definitely a safety issue, and that the cracks are due to a manufacturing defect, which Ford Motor Co. Should acknowledge and correct. Wheels are not a normal wear item.
My 1996 Ford Aerostar has 14X6 aluminum allow wheel rims. The rims have 7 triangular slots and 7 wide/flat "spokes". one of these rims is cracking. The crack is progressing from one spoke to another. I have stopped driving the vehicle all together. After almost a month of searching for a used replacement rim I have found out that I am not the only one with this problem. I suspected that this may be the case when I could not find any on-line company that had these in stock (used or new). Today I spoke with a woman at ackerwheels.com and learned that this rim can only be purchased from the dealer. She warned me that if I ordered one from the dealer to look it over carefully for cracks. I asked her if this was a common problem. She said it was and that I should not expect Ford to recall it. I believe that all of my other three rims are now suspect. What can you do?
One of seven spokes on left front alloy wheel/rim is cracked all the way through. Right rear wheel/rim is starting to crack (showing on top surface). Local Ford dealer said there are no recalls on this item. One local used auto parts distributer said he was not allowed to sell this type of rim because of potential liability suits. Another used parts distributer said he gets several request a month for the same rim. Based on the number of complaints, Ford should recall the rims before failures/fatalities.
On 9/17/02 the right front alloy wheel cracked while on vacation. We were unable to travel in it. It was expensive and difficult to replace. On 2/1/03 (also out of town) the left back alloy wheel cracked. We are searching for a replaement. Our mechanic told us this should not happen and must be a manufacturing defect. There are several similair complaits please evaluate as it could cause a severe accident.
- Crosby, TX, USA
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Left front and right rear aluminum tire rims cracked in four different places, causing failure which could result in injury if tire rim was to fall off.
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- Waldorf, MD, USA