The airbag warning light comes on intermittently with nothing on the passenger seat and a message that says "airbag service required" also appears intermittently. Dealership was unable to diagnose ("never seen this issue before"}, escalated to STAR (STAR case 101975980). STAR could not diagnose and requested that the tech perform a teardown to try to figure out what was wrong. The dealership wanted to do this at my expense ($360 just to perform the tear down. Actual repair cost unknown.) I do not feel that a customer should have to cover the cost for a manufacturer to find out what is wrong with their vehicle when the error is something that they are not familiar with and cannot diagnose and was not caused by the owner, especially when it is related to safety equipment and the proper functioning of that equipment.

- Fairfield, CA, USA

Defect in manufacture of the driver side seat belt latch causes the seat belt to fail, (no longer latch), which in turn causes the air bag to disable while the driver is in their seat and the vehicle is in motion. Failure occurs at any speed. Exposes driver and front-seat passenger to danger of serious injury or death in the case of an accident.

- Altadena, CA, USA

The contact owns 2013 Fiat 500. While driving 20 mph on a straight away, another vehicle came out from a side street. The other vehicle crashed head on in the contact's front. The air bags did not deploy and the seat belt failed to retract. As a result, of the crash the contact sustained an injury on a cartilage on her sternum, forehead bruise from the sun visor alone with bruises on the arm, chest, ribs, and back. The contact received medical attention at an emergency facility. The person that crashed into the contact was not injured and didn't need medical attention. A police report was filed. The other parties insurance deemed the vehicle totaled. The manufacturer was made aware of the failure and they provided no assistance. The failure mileage was 29,000. The VIN was invalid.

- Casper, WY, USA

Takata recall - we hit a deer with our 2013 Fiat 500 lounge while driving on the highway. Over $5,000 in damage to the front of the car. None of the airbags deployed.

- Manchester, MD, USA

We had a severe accident on interstate 405 where a large SUV hit us from behind at speed and pushed us into a stationary truck. Both the rear and front of the car were severely damaged. We were moderately injured. Were given first aid by paramedics and we chose not to go to emergency and go to urgent care instead.

- Kirkland, WA, USA

Takata recall. The contact owned a 2013 Fiat 500. While driving 55 mph, the vehicle swerved to avoid a deer. The vehicle flipped over several times. The air bags failed to deploy. The ets warning indicator illuminated prior to the crash. The driver sustained injuries to the neck, a concussion, and muscle spasms throughout the body. Medical attention was required. A police report was filed. The vehicle was towed and deemed destroyed. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.

- Powhatan, VA, USA

The contact owned a 2013 Fiat 500. While the vehicle was parked by the curb in front of the house, another vehicle crashed into the contact's vehicle and caused it to explode. The air bags did not deploy. There were no injuries. A police report was filed. The vehicle was destroyed and towed to a tow yard. The contact received notification of NHTSA campaign number: 16V302000 (power train); however, the part to do the repair was unavailable. The failure mileage was 22,000. VIN tool confirms parts not available.

- Shoreline, WA, USA

Expressway driving at 55mph when traffic came to an abrupt halt. Hard breaking transpired, attempt at evasion, resulting in a front impact into the rear of another vehicle, and then a rebound impact into a retainment wall on the drivers side. None of the 7 airbags deployed...updated 05/07/15 updated 9/16/2015

- Elmwood Park, IL, USA

My 2013 Fiat 500 was hit on the driver's side of the car. The airbags did not deploy and I broke my arm and had a head injury... updated 08-20-14--updated 08-26-14 updated 09/2/2014

- Columbus, OH, USA

Experienced repeated failure of the air bag safety system. Vehicle has been in for repair four times and failure reoccured at between 1 and 80 miles disabeling the air bag safety system.

- Harrisonville, MO, USA