My 2013 Fiat pop was called in for a recall on the clutch plate and spring. Desert Fiat of victorville made the repair and I drove it until June 6, when the clutch failed and I had it towed to their service center. They had my car from June 6 until July 7. when I spoke with fca (888-242-6342 file #[xxx])they told me I had to authorize the service and they would help if the repair was not cover under the recall. The repair is $1748 and they are holding my car hostage and will not negotiate with me as they said they would. They have threaten to put a lien on my car. I have contacted the bureau of automotive repair ([xxx])and they have found 3 violations. I am trying to get my car back is there anything that can be done. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Victorville, CA, USA

I was driving to an appointment and was sitting at a red light when my Fiat began to shake. I took it to the Fiat dealership after my appointment on June 16, 2017. The following Tuesday they said I was my spark plugs and I approved changing them. When they started the car again then they got a message stating no compression in cam 2. I an the original owner and have had the car just under 4 years. I have had all the scheduled maintenance done there at the dealership. I however have 54K on the engine so I am just outside of the warranty. I have been going through various Fiat forums and see that this seems to be an issue with cam 2.

- Portland, OR, USA

Complete loss of power when driving, I filed for lemon law. I won. Now they are going to sell this car on the internet as a buy back.

- Hot Springs, AR, USA

The contact owns a 2013 Fiat 500. The contact stated that the oil pressure and service engine warning indicators illuminated. The vehicle was serviced by an independent mechanic. The VIN was included in NHTSA campaign number: 16V302000 (power train). The contact stated that the manufacturer had not supplied the remedy and parts within a reasonable time frame. Months after waiting for the recall repair parts, the clutch was not functioning properly and there was a strong vibration coming from the pedal. The manufacturer had a dealer (bob frensley Chrysler Jeep Ram Fiat in madison, tn) schedule an appointment for July 6, 2017. In the interim, the contact could obtain a rental vehicle and would be reimbursed. The approximate failure mileage was 40,000. Parts distribution disconnect.

- Nashville, TN, USA

The contact owns a 2013 Fiat 500. While attempting to drive out of a parking structure, the contact was unable to shift the vehicle into gear. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the shifter cable fractured and needed to be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 16V302000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.

- Waterbury, VT, USA

The contact owns a 2013 Fiat 500. While driving approximately 60 mph, the contact attempted to downshift to exit the highway, but the vehicle did not engage in gear. The vehicle lost acceleration and was running very slowly. The contact pulled over to the shoulder and noticed a burning odor. The vehicle was towed to the dealer where it was determined that the VIN was included in NHTSA campaign number: 16V302000 (power train); however, the contact never received any communication from the manufacturer. The vehicle had been at the dealer for five weeks. The vehicle was not repaired. The approximate failure mileage was 29,000.

- Quincy, MA, USA

The contact owns a 2013 Fiat 500. The contact received notification of NHTSA campaign number: 16V302000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.

- St Petersburg, FL, USA

The contact owns a 2013 Fiat 500 sport hatchback. The contact received notification of NHTSA campaign number: 16V302000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lincoln, CA, USA

The contact owns a 2013 Fiat 500. The contact received notification of NHTSA campaign number: 16V302000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Ann Arbor, MI, USA

The contact owns a 2013 Fiat 500. The contact received notification of NHTSA campaign number: 16V302000 (power train), the dealer had scheduled two appointments and when the contact arrived the part was not available. The dealer then advised the contact to call back 30 days later to determine if the part was available. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect......updated 03/08/17

- Jefferson, MD, USA

2013 Fiat 500. Consumer writes in regards to replacement parts not available to repair recall notice 16V-302. The dealer informed the consumer, the pedal assembly was available. However, the clutch was not available. The dealer stated they would not be performing any recalls, until the beginning of the new year.

- Guntersville, AL, USA

The contact owns a 2013 Fiat 500. The contact received notification of NHTSA campaign number: 16V302000 (power train) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The two dealers contacted did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Fontana, CA, USA

The contact owns a 2013 Fiat 500. The contact received notification of NHTSA campaign number: 16V302000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Sw Abuerquerque, NM, USA

The contact owns a 2013 Fiat 500. The contact received notification of NHTSA campaign number: 16V302000 (power train). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Ft Wayne, IN, USA

The contact owns a 2013 Fiat 500. The contact received notification of NHTSA campaign number: 16V302000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pine Hill, NJ, USA

The contact owns a 2013 Fiat 500. While driving 35 mph, the gear shifter and clutch failed, and the contact had to use the emergency brake to stop the vehicle. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V302000 (power train). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000. VIN tool confirms parts not available.

- Downey, CA, USA

The contact owns a 2013 Fiat 500. The contact received notification of NHTSA campaign number: 16V302000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fairbanks, AK, USA

The contact owns a 2013 Fiat 500. The contact received notification of NHTSA campaign number: 16V302000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mcdonough, GA, USA

The contact owns a 2013 Fiat 500. The contact received notification of NHTSA campaign number: 16V302000 (power train); however, the remedy was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/05/2017 updated 01/23/17.

- Mission Hill, SD, USA

The contact owns a 2013 Fiat 500. The contact received notification of NHTSA campaign number: 16V302000 (power train) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failures. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Postdan, NY, USA