Technical Service Bulletins (TSBs) for the 2016 Viper are official communications between Dodge & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Read More »
SUBJECT: Replace Rear Axle OVERVIEW: This bulletin involves replacing the rear axle unit. SYMPTOM/CONDITION: The customer or technician may hear a whining noise between 32-64 kph (20-40 mph) coming from the rear axle. Read More »
Replace Rear Axle This bulletin involves replacing the rear axle unit. The customer or technician may hear a whining noise between 32-64 kph (20-40 mph) coming from the rear axle. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block ... Read More »
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block ... Read More »
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob. Read More »
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. Read More »
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA). Read More »
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob. Read More »
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. Read More »
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. Read More »
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. Read More »
Replace Rear Axle This bulletin involves replacing the rear axle unit. The customer or technician may hear a whining noise between 32-64 kph (20-40 mph) coming from the rear axle. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
SUBJECT: Replace Rear Axle OVERVIEW: This bulletin involves replacing the rear axle unit. SYMPTOM/CONDITION: The customer or technician may hear a whining noise between 32-64 kph (20-40 mph) coming from the rear axle. Read More »
SUBJECT: Replace Rear Axle SYMPTOM/CONDITION: The customer or technician may hear a whining noise between 32-64 kph (20-40 mph) coming from the rear axle. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to ... Read More »
Keyfob 2016 Vehicle Keyfobs with Passive Entry Keyless Go Feature - Engineering is investigating a keyfob unable to program or no function or low keyfob coin battery condition. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Navigation failed message is displayed. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Read More »
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
The liftgate glass may break if the rear defogger Electric Backlight (EBL), has been turned on. This is caused from carbon fiber trim contacting the EBL grid. Read More »
Rusty Water Draining From Vehicle This bulletin involves drilling drain holes in the headlamp fastener pocket and replacing two headlamp fasteners. Read More »
Rusty Water Draining From Vehicle This bulletin involves drilling drain holes in the headlamp fastener pocket and replacing two headlamp fasteners. Read More »
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass. Read More »
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass. Read More »
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Read More »
Liftgate Glass May Break This bulletin involves installing tape to the liftgate glass. Customers may experience the liftgate glass may break if the rear defogger - Electric Backlight (EBL) has been turned on. Read More »
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the ... Read More »
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the ... Read More »
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Read More »
Trunkpan Bolts Loose Causing Clunk When Driving Over Bumps This bulletin involves inspecting and re-tightening the trunkpan bolts in the rear of vehicle. Read More »
Trunkpan Bolts Loose Causing Clunk When Driving Over Bumps This bulletin involves inspecting and re-tightening the trunkpan bolts in the rear of vehicle. Read More »
Trunkpan Bolts Loose Causing Clunk When Driving Over Bumps This bulletin involves inspecting and re-tightening the trunkpan bolts in the rear of vehicle. Read More »
Do Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC plastic panels and applying corrosion protection. Read More »
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Read More »
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Read More »
The liftgate glass may break if the rear defogger Electric Backlight (EBL), has been turned on. This is caused from carbon fiber trim contacting the EBL grid. Read More »
Liftgate Glass May Break This bulletin involves installing tape to the liftgate glass. Customers may experience the liftgate glass may break if the rear defogger - Electric Backlight (EBL) has been turned on. Read More »
Liftgate Glass May Break This bulletin involves installing tape to the liftgate glass. Customers may experience the liftgate glass may break if the rear defogger - Electric Backlight (EBL) has been turned on. Read More »
Trunkpan Bolts Loose Causing Clunk When Driving Over Bumps This bulletin involves inspecting and re-tightening the trunkpan bolts in the rear of vehicle. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Read More »
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. Read More »
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. Read More »
Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Read More »
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Read More »
Trunkpan Bolts Loose Causing Clunk When Driving Over Bumps This bulletin involves inspecting and re-tightening the trunkpan bolts in the rear of vehicle. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Read More »
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. Read More »
Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to ... Read More »
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
Liftgate Glass May Break This bulletin involves installing tape to the liftgate glass. Customers may experience the liftgate glass may break if the rear defogger - Electric Backlight (EBL) has been turned on. Read More »
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete ... Read More »
Trunkpan Bolts Loose Causing Clunk When Driving Over Bumps This bulletin involves inspecting and re-tightening the trunkpan bolts in the rear of vehicle. Read More »
Trunkpan Bolts Loose Causing Clunk When Driving Over Bumps This bulletin involves inspecting and re-tightening the trunkpan bolts in the rear of vehicle. Read More »
SUBJECT: Trunk pan Bolts Loose Causing Clunk When Driving Over Bumps SYMPTOM/CONDITION: The customer may describe a noise heard from the rear interior of the vehicle when driving at lower speeds over bumps or on a rough road. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Navigation failed message is displayed. Read More »
This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:?Navigation Failed? message is displayed. Read More »
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:?Navigation Failed? message is displayed. Read More »
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete ... Read More »
RA3 And RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following: Satellite radio reception improvements. Read More »
MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Navigation failed message is displayed. Read More »
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Navigation failed message is displayed. Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington ... Read More »
Trunkpan Bolts Loose Causing Clunk When Driving Over Bumps This bulletin involves inspecting and re-tightening the trunkpan bolts in the rear of vehicle. Read More »
Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. Read More »
Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Liftgate Glass May Break This bulletin involves installing tape to the liftgate glass. Customers may experience the liftgate glass may break if the rear defogger - Electric Backlight (EBL) has been turned on. Read More »
