: the contact stated that the vehicle's high pressure steering hose caught on fire while backing out of a driveway. The vehicle was taken to an independent mechanics who replaced the high pressure steering hose. A recall letter was received pertaining to the high pressure steering hose #E23. However, the dealer determined the recall on the vehicle was not eligible for service or reimbursement.

- Johnson City, TN, USA

Safety recall E23 - high pressure power steering hose. The power steering hose failed prior to recall notification.

- Mcminnville, TN, USA

: the contact stated while traveling at 50-55 mph, the vehicle caught on fire from the engine compartment. 5 minutes prior to the incident, the contact noticed grey smoke escaping from under the hood. The vehicle was pulled over and the fire department and police was alerted. The fire was extinguished and the vehicle was towed to the contact's residence. The fire department was unable to determine what caused the fire. A representative of daimler Chrysler inspected the vehicle on 06/04/06, but did not provide any feedback. A letter was received from the manufacturer dated 06/09/06 that declared daimler Chrysler would not be held responsible for all the incurred damages to the vehicle. A card was also received from daimler Chrysler alerting the contact to call the dealership about recall E23 about a week before the incident occurred. On 06/19/06, a recall letter was received stating that there was a recall on the high pressure steering hose for the vehicle that caught on fire.

- Matteson, IL, USA

: the contact stated that reimbursement was denied for repairs performed prior to a recall campaign. The NHTSA campaign number is: 06V001000. While driving between 40-45 mph, another driver notified the contact that smoke was coming from under the hood. When the engine was shut off, a vast amount of smoke was observed coming from under the hood. The vehicle was towed to an independent mechanic who determined the power steering hose was leaking fluid onto the exhaust. The vehicle power steering hose was repaired on 10/31/05. In may of 2006, a safety recall notice was received for the high pressure steering hose. The instructions on the recall letter were followed by sending the original receipt, and a copy of the safety recall to daimler Chrysler on 06/06/06. When daimler Chrysler was called on 06/19/06, they determined the contact's mechanic needed to be consulted for more questions. Eventually, reimbursement was denied because the part number was not listed on the invoice and the file was closed. The contact was willing to provide any information or documents needed for this reimbursement issue.

- Fort Pierce, FL, USA

: the contact stated the recall repair was performed at an unreasonable extended amount of time contrary to the time period stated in the recall letter. The NHTSA recall # 06V001000 regarding the power assist; hose, piping and connections.

- Oceanside, NY, USA

: the contact stated there is currently not a problem with the vehicle. However, a recall letter was received, NHTSA # 06V001000 on the vehicle regarding the power steering hose. The parts needed to repair the vehicle are not available at the local dealership. The manufacturer confirmed the parts are not available.

- Toms River, NJ, USA

The fire started underneath the hood burning all the components under the hood.

- Fosters, AL, USA

: the contact stated the vehicle was leaking fluid from a power steering hose. There is a NHTSA recall, # 06V001000, regarding the hydraulic power assist: Hose, piping, and connections. The vehicle has the same problems as indicated in the recall, however it is not included in the recall due to the VIN. Updated 3/17/2006 -

- Overland Park, KS, USA

Vehicle locked up three different times making left hand turns. First time I took it to the dealer they told me there wasn't anything wrong. The second time they told me they had to change the power steering fluid.

- Toms River, NJ, USA