This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am filing this complaint to have on record this incident and seeking questions already posed to daimler Chrysler. I informed daimler Chrysler by email, that my 1998 Dodge Stratus caught on fire with my daughter. On May 23, 07 on peoples court a 1997 Dodge Stratus was burnt to a crisp because of the power steering hose. A porter hill @ 248-944-7134, from daimler Chrysler contacted me regarding the date that this incident took place and the location of the vehicle. That they would be coming to see the vehicle. I just received a letter today from daimler Chrysler customer claims resolution group with no signatures reading that they have completed their investigations into the incident and they have denied the claim. That further inquiries be directed to the insurance company. I had inquired to know from Chrysler if they had other reported incidents with power steering hoses causing fires to this type of vehicle and whether this vehicle had any recalls. Yet, no one has answered this question.
- Welsh, LA, USA
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- Welsh, LA, USA