This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving and without warning stepped on brakes and pedal got stiff, resulting in vehicle coasting and not slowing down or coming to a complete stop. Problem has occurred several times. Dealer has checked vehicle, and found no problem with consumer's concern.*akconsumer took car to dealer for the inspection of brakes because of hard brake pedal, limited brake use and pedal movement. They were unable to duplicate the problem, the dealer replaced the brake booster, but was not sure if that was the problem.
I've addressed this same problem now three times with two different dealerships and again the braking system is not correct. I initially took the vehicle back to where I purchased it after only owning it for about 6 weeks. They supposedly did $700 worth of brake repair work per the manager there at aero Ford (steve corbish). I called them again in January of 2001 with the same braking problems and was told they couldn't help me so I went to royal Chrysler in oneonta, New York. They did $220 worth of brake work to the front end of the car. Again in June of 2001 I took the car back to royal Chrysler with the same braking problems, they replaced the front rotors again, brake pads, buffed the brake shoes on the back and replaced the front brake pads. Not even a month down the road the car is having braking problems again and I'm just so frustrated I don't know where to turn. I've spent hundreds of dollars on the braking system and it is still unsafe I feel. The brakes constantly squeel, the wheel shakes when I brake coming down an incline, and at times an odor is given off, like asbestos? please help me in resolving this brake issue or direct me where to turn next. Thank you cindy hotaling.
- Cherry Valley, NY, USA
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Bolts to brakes came completely off in middle of street. Dealer had a tow company to come pick up vehicle. Tow company for whatever reason still has car. A loaner was suppose to be given consumer until vehicle was repaired.
70 degrees, dry level road surface, slight curve in road to left. Frontal impact at 40mph into side of second vehicle that ran stop sign. Pressed brake pedal with both feet at maximum force. Brake pedal went to floor and car did not slow or stop resulting in impact. Normaly, ABS activates at the slightest sign of road irregularity. ABS sounds not heard during entire incident. ABS pulsing sensation in brake pedal not felt during entire incident. Also, front driver and front passenger airbags did not deploy.
When brakes are applied there is a squeaking and rubbing noise then the pedal releases pressure and goes to the floor. Dealer says there is no solution.
When driving at any speed and applying the brakes there is a very loud noise coming from the brakes. Also, the consumer is having problems with the passenger's window, where there is air coming through the window. In addition, the turn signal lights work intermittently. The cosnumer can't determine the problem.
The first day that consumer took vehicle home he experienced brake failure. Consumer was backing up and the brakes failed to stop vehicle. A second time, consumer was driving approximately 25 mph when a truck stopped in front of vehicle. When driver applied brakes there were none, she rear ended the truck.
A D V E R T I S E M E N T S
- New York, NY, USA