This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The moving steering shaft between the steering wheel and floor of the passenger compartment is exposed. A clamp on the steering shaft caught the floor mat and made it almost impossible to steer the car. I talked to the dealer and was told all Stratus are made this way. The steering shaft needs a shield. If Chrysler doesn't fix this, I may sell the car. I have had numerous other problems, including timing belts/iginition key/ head rests/body, electric mirrors, etc.. this may be the last straw. I am a mechanical engineer with 20 years experience and I have worked on cars since grade school. A design flaw like this borders on criminal!!! if there is an accident caused by this design, I would be glad to testify. It would be an open and shut case!!! I would appreciate a reply to this message if possible.
- Newton, IA, USA
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- Washington, DC, USA