This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Accident occurred due to failure of the brakes. While driving northbound on knights road in bensalem, a car (2 cars ahead of me)slammed on their brakes to make a left hand turn. The mini-van that was directly in front of me also stopped suddenly. As I approached, I slowed down to a stop. The mini-van started to proceed around the vehicle. I then took my foot off the brake to also go around the vehicle, however the mini-van stopped suddenly again. At this point I placed my foot on the brake pedal and it went to the floor. My car rolled into the mini-van. My insurance paid out approximatly $1500 in damage to fix their bumper. I am now however going through a lawsuit for bodily damage. After the accident occurred I contacted Chrysler. They sent an inspector out to check my brakes at the dealership. The result was they found nothing wrong with my brakes and that I need to learn how to drive a car with anti-lock brakes. This infuriated me for it is not the first car I have had with anti-lock brakes and I never had a problem before with any other car. This accident was not the first time that the brakes failed on this car. Several incidents occurred previous where I would turn into a driveway or parking lot and suddenly loose my brakes for a few minutes. After I took my car to the dealership for the inspection, I haven't had any further problems with the brakes. I was never informed whether any adjustments were made to fix the problem or if it is just a coincedance. Since I've had this car there has been at least 4 recalls on various things. I lease the vehicle and when I contacted the dealership because I didn't feel safe driving it, there was nothing that I could do except ot buy out the lease which I couldn't afford.
- Bensalem, PA, USA
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- Bensalem, PA, USA