This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2nd request fax fwd email fm behalf of [xxx] (tx) re numerous defects on a 1996 Dodge Stratus (VIN#[xxx]). the A/C leaked, electrical circuits malfunctioned, transmission problems, premature brake wear, head gasket problems, and poor driveability. There was steering oscillation when driven above 50 mph, rough ride when there was an irregular surface, erratic idle, performance loss, overheating in traffic and or the A/C would become inoperative, warm-up sag, hesitation/die out, rear grid defogger indicator light malfunctioned, inside lights worked improperly, erratic late harsh transmission shifts, frequent rumble or gear noise from the front between 50 and 70 mph, musty odor and defogger failed to clear the glass. The vehicle was also in need of an exhaust manifold and struts. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Three head gasket was replaced three times. The consumer had experienced problems with the vehicle after one year of purchase. The consumer had been without the vehicle every other month. The vehicle had a perpetual oil leak and since the vehicle was no longer under warranty, she had to seek help from an independent mechanic. The vehicle had so much oil leaking out, the consumer placed oil in the vehicle instead of gas. Chrysler would not do anything. The vehicle had started to leak transmission fluid, also the front seal began to leak as well, the check engine light had come on, then the vehicle started missing out, sputtered, and the starter was intermittent due to a short. The consumer had requested a refund of repairs. Other repairs were as followed: The air compressor on the air conditioner, starter, replacement of the head gasket three times, once at 11565K miles and second at 20495K miles and again at 69000K miles.
My name is [xxx], and I am a twenty-four year old father of three who is currently receiving social security. I am writing this letter today because I am having some problems with my 1996 Dodge Stratus (VIN# [xxx]). the types of problems that I am having consists of air conditioning leaks, electrical circuits that malfunction, transmission troubles, premature brake wear, head gasket problems, and poor driveability. Chrysler motor corporation prides itself as representing value, quality, durability and reliability, but I canT seem to see that as a true statement with all of my current problems. I could not believe all the problems that I am having with this vehicle at one given time so I decided to research my difficulties on the internet and I found that I am not the only one with these same issues. I feel that DaimlerChrysler Corp should be held responsible for my repairs due to circumstances caused by shoddy parts and quality. So far I have replaced the timing belt, hydraulic tensioner, water pump, alternator, alternator belt, rotors, bake shoes, rear wheel cylinders, PCV valve, dryer, ac compressor, tires, all filters, and fluids. I am in dyer need of a exhaust manifold, windshield, struts, shocks, steering wheel, head gasket. Also, I am experiencing steering wheel oscillation/vibration above 50 mph, rough ride on road with irregular surface & bottoming out on pothole, erratic idle, performance loss, overheats in traffic &/or A/C becomes inoperative, warm-up sag, hesitation & driveway die out, rear grid defogger indicator light malfunctions, inside lights work improperly, erratic, late or harsh automatic transmission shifts, frequency rumble or gear noise from front between 50 & 70 mph, musty odor and defroster fails to clear glass. As it appears I need a lot of work and being low income I need help. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The air conditioning knob gets stuck and all the air conditioning gets out at the windshield outlet which makes it cloudy from the interior and reduces visibility to almost 20%. you have to turn the air conditioning off in order to drive.
A D V E R T I S E M E N T S
- Houston, TX, USA