This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer states that the correct struts for vehicle are no longer available. Consumer states over time the front end may fall. The consumer stated that the struts available were unsatisfactory since it is known to causes unnecessary wear to front end parts resulting in misalignment of the vehicle.
I cannot get the proper front struts the ones Dodge sells are unsafe to put on. My mechanic and a certified Dodge mechanic said that if I put these on it would not be possible to keep the car lined upand it could cause improper tire wear or not put pressure in the wrong places in the front end possibly causing an unsafe condition.I was told that 95 Stratus and sebrings are the only ones with this problem. They must have run out of the original struts so they put apaper in the strut box saying to turn the rubber spring isolater around.if you do this everythig is angeled wrong and the rubber only half sits on the spring. This is rediculous.you could never keep the car lined up. My mechanic said there is no way he would be resosible putting them on. If Dodge wants to sign a paper saying they will be resonsible for any accidents or be resonsible for front end misaligment or parts failure then I will put them on. I should not be forced into putting an unsafe part on my car.Dodge changed everythig on the front end in 96 and they must have finally run out of the proper struts so instead of tooling up and making more of the rite ones they are trying to get away wwith this. If you have any mechanic look at this he will tell you how wrong it is. It makes me wonder how my 95 Dodge Stratus and sebrings out out on the road running this unsafe and possibly hazadous parts. This should be investigated asap.because this is so wrong. This car has a recall for tyhe front end already. This should become another recall so they can make sure these model cars have the safe and proper struts on the front.if you have someone try to put these struts on they would tell you how wrong it is. All I want is the safe parts for my car.
- Jackson, ME, USA
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- Jackson, ME, USA