This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The front end started to squeak going over bumps as the suspension moved. The car was taken into a private mechanic who told me the right ball joint/lower control arm was failing and there was a recall for this problem, recall #750. I was referred to daimerchrysler's toll free number. I called them on 02-17-2000 and 02-18-2000. Both times their representitive told me my car didn't fall under the recall because the VIN number didn't match the numbers in the recall. I told them normal wear and tear doesn't cause ball joint problems until well into the 100,000 mile range. I also told them of the cars low mileage and they still refused to repair. Daimerchrysler's file number is 6833820. This problem is a safety hazard, the year, make, model of my car falls under the recall and Chrysler refuses to fix this problem.
We brought the car back to dealer several times with no satisfaction. When we finally realized what the problem was the warrantee was over. I will never ever buy a car from Saturn again, new or used.
A D V E R T I S E M E N T S
- Hartford, WI, USA