In may of 2005 I purchased a new Dodge (Mercedes Benz) Sprinter 2500 passenger van. Within the first 3 months and 7,500 miles of date of purchase the vehicle began to show signs of premature rusting and leakage over the entire vehicle. I pursued remedy thru all authorized Sprinter dealerships adhering to Chrysler protocols and recommendations. No remedy was ever forthcoming, I repeatedly and continue to challenge Chrysler, their refusal to provide warranty service for the entire time I have owed this vehicle is documented and too extensive to provide here. I have filed BBB complaints in denver co. I have spoken to executive level Chrysler customer service reps. And none have offered a viable solution. They have essentially washed their hands of a problem that I have been pursuing for 4 years. I have brought this issue to the attention of so many Chrysler customer service people that they now avoid my emails and inquiries. I believe this to be a recall issue as I have found numerous references on the net to similar issues. The affected vehicles all show sign of premature rust, leakage of roof seams and rust penetration around the windshield frame. I have sought repairs well within the rust thru warranty period and have met with nothing but lip service. Chrysler refuses to address a very serious issue and has delayed offering a remedy until now the warranty period has expired. I can provide explicit work orders and customer service ref no, within Chrysler system. I am now considering pursuing legal options but little resolution is available. Body shops refuse to perform repair work because they universally state that rust is a nonfixable issue. On only one occasion did Chrysler authorize a superficial attempt to paint over problem, they then refused to honor their rust thru perforation warranty when the problem resurfaced with 35,000 miles. I am now left with a vehicle that is rusting extensively in areas where I originally documented the problem.

- Snowmass Village , CO, USA