This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Left front control arm were not replaced, only the brake pads. Dealership claimed this would fix the problem. However, there was still a clanking noise at front left and right wheel area. Consumer's inspection revealed that on both sides the pivot arms were loose and had rotated several times hitting the suspension arm frame mount area and there were gouges in the frame mount. Further inspection also revealed exhaust leak on the bottom side of the muffler at the back weld or seal of the unit. Consumer planned on taking vehicle to another dealership.
ODI #768732: Brake pads were replaced. However clanking noise at front left and right wheel area still existed. Inspection revealed pivot arms had rotated, making contact with the suspension arm frame mount area which caused gouges in the frame mount area. Further inspection revealed exhaust leak from bottom side of muffler.
- Washington, DC, USA
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- Washington, DC, USA