This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer states that the tires are prematurely wearing. Consumer also states that the tires are the wrong size and can not handled the weight of the vehicle. Please give any further details concerning the tires.
Tires on conversion van were not the correct ones per Goodyear. Chrysler did not upgrade tires for conversion van. It was something about the diameter of the tires that were not correct. Dealer indicated tires were okay. The consumer states that the tires were wearing with less than 20K miles, and experienced a blowout with one tire. The consumer was told that Dodge did not install the proper tires as to the added weight of the conversion-which adds weight to the stock van. The standard size tires aren't heavy duty enough for the conversion.
I installed tire chains on my vehicle as permitted in the owners manual. A link on the chain broke because it was rubbing against the leaf springs of the vehicle. The space between the inside of the tire and the outside edge of the leaf springs is approximately 1 inch. This is insufficient to safely run chains on the vehicle. When the chains failed - if they had wrapped around the axle it very likely could have caused the vehicle to become uncontrollable. The manufacturer has referred me to the selling dealer. The selling dealer said they cannot get any guidance from the manufacturer. The selling dealer offered that I use cable chains instead. I bought a set of these and they, too, don't fit without rubbing the leaf springs. The dealer also said that they would honor the warranty if I purchased wheels with more offset (move the centerline of the wheel outboard of the vehicle) but they cannot offer a recommendation from Dodge for an amount of offset. Followups to Dodge have proven fruitless. I am running factory original tires and chains that are sized to fit those tires.
Unable to inflate air in rear inner dualer tire, outer dauler tire must be removed first, before air can be put into tire. Dealer / manufacturer were notified, and unwilling to assist in this matter. Provide any further details on this matter.
A D V E R T I S E M E N T S
- Kingsport, TN, USA