This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer totaled vehicle by hitting a tree head on, consumer sustained injuries due to the airbags experiencing no deployment, consumer injured lower back and knees and is still recovering.
Chrysler customer relations was notified that the air bag did not deploy upon a frontal impact and agreed to send a special investigations crew to look at the vehicle. There conclusion was that the impact was not in the direct center of the vehicle and that the air bag system still showed to be functional and ready. None of the people who have seen this vehicle could believe that the air bag did not deploy, especially with the damaged incurred! this includes the insurance claims adjuster and the body shop who repaired the vehicle ! in my opinion this is false advertisement by the vehicle manufacturer that states the air bag will deploy in a frontal impact over 20 mph. It doesnt state that the impact has to be dead center of the vehicle !
A D V E R T I S E M E N T S
- Prescott, AZ, USA