This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Dodge Ram. While driving 10 mph under normal driving conditions and pulling a trailer the contact smelled something burning and the engine shut off without warning. Smoke was coming from under the hood. The vehicle would not restart, and was towed to a mechanic. The mechanic stated that the crank angle sensor was burned. The vehicle was repaired, and the no further failures occurred. The current mileage was 95,099. There was no damage to the vehicle.
While driving the vehicle at an undetermined speed, the driver heard a clicking noise coming from the engine. The owner had the vehicle towed to the dealer. The mechanic informed the owner that the engine block had cracked. This caused the transmission to fail.
Dealer couldn\\'t diagnose fuel pump problem. Kept reprogramming computer until total engine failure @ 30,000 km. 10 month fight for engine. 6 weeks to replace in shop. Electrical problems still exist since new. Truck has 77,000 km now. It is totally incapable of towing rv, what truck was bought for. Max fuel mileage empty is 10 mpg, 4 loaded. Excessive smoke. All symptoms verified by outside sources, and Dodge states the problem is with me. Am a former diesel mech, and trucker. Dodge refuses outside diagnosis including cummins. This truck has over 18 months of downtime. Just got truck from dealer today again, was told 2 weeks ago that this engine is toasted, then all of a sudden dealer says nothing is wrong with engine. They didn\\'t even have the courtesy to return phone calls or even to call for me to pick up the truck. Dodge will not even accept fuel logs. Have spent in excess of $20,000 out of pocket to keep this bucket going, for things that should have been warranty and outside diagnosis. Am setting up lawsuit now, as I cannot use this vehicle. It has even failed gov\\'t emmision test. Who cares? thanks
The vehicle was 2 years old when purchased. The front brake were defective and caused the vehicle to vibrate while braking. The timing chain made noise. The spare tire was bald. The catalytic converter failed.
- Baltimore, MD, USA
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- Didalia , GA, USA