This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While applying brakes at any speed and without warning vehicle will pull to left until release of brake pedal. Consumer states vehicle will pull to the left when braking and will drift to the right on freeway and brakes are squeaky when braking on stop, dealer replaced calipers, turned rotors and changed brakes, dealer found steering wheel off center, dealer has replaced upper and lower control arms, dealer has adjusted the front end and replaced the rims and tires, vehicle experiences lack of power and engine light has illuminated, vehicle idles high and is experiencing poor fuel economy, when driving on freeway it gets max of 14.5 mpg, smoke also comes out of the exhaust, left side electric mirror glass had fogged, left seat bottom loose, one missing bolt found, left seat trim bezel keeps miming loose won?T stay in seat for seat belt on seat back. Dealer stated that the 2002 models do not have vibration problems due to the suspension being changed to independent.
Very bad engineer flaws, design, hard to keep going straight, trans. Vibrates/shakes truck, steering column feels loose, no help from hotline or dealer, engine spark knocks real bad under a load, rear brakes lock up constantly, Chrysler is aware of problems can't fix and meet epa emission law.
There are two points where there are holes in back of steering wheel. If you have a long key on you key chain, it can become lodged in the holes and prevent you from turning the vehicle. There needs to be some type of plug in these holes to prevent this from rand possibly causing an accident.
While driving, consumer would apply brakes and vehicle would pull severely to right or left. Steering wheel would bind up & become hard to turn. Sometimes there would be excessive play in steering. Consumer is pursuing the lemon law.
We contacted you on June 21, 2000. Sent back the form you sent us. Refer to tsb 19-03-99. We have been to national center for dispute settlement and they claim this is a characteristic of the Dodge. Tsb 19-03-99 tells them how to fix it and it still has not been fixed. The indepentant vehicle inspection report states:"the steering will not return to center after an in town ninety (90) degree turn. Findings: During the test drive the vehicle consistently would not return to the neutral (center) steering position. Usually the steering wheel had to be turned by hand the last seventy (70) to eighty (80) degrees back mto the center the two(2) sample Dodge Ram 2500 4X4 diesel units I drove returned closer to the center than george duffy's did. The test/sample vehicles returned to the center within ten (10) to fifteen (15) degrees of center. Could the condition be verified? (please circle one) yes or no. 'yes', was circled. If 'yes' is circled, (please circle one) normal or abnormal [abnormal] is circled. If you wish, we will be glad to send copies of all papers and correspondance that we have. We feel, and so did the independant vehicle inspector, that his situation is dangerous! when I told him of not being able to keep the truck on the road ( on ca "89") in hat creek country, and running into the shoulder. I was fortunate that the shoulder was dry. He (vehicle incpector) said "you would not be here to tell the story if had not been dry!"
We contacted you on June 21, 2000. Sent back the form you sent us. Refer to tsb 19-03-99. We have been to national center for dispute settlement and they claim this is a characteristic of the Dodge. Tsb 19-03-99 tells them how to fix it and it still has not been fixed. The indepentant vehicle inspection report states:"the steering will not return to center after an in town ninety (90) degree turn. Findings: During the test drive the vehicle consistently would not return to the neutral (center) steering position. Usually the steering wheel had to be turned by hand the last seventy (70) to eighty (80) degrees back to the center the two(2) sample Dodge Ram 2500 4X4 diesel units I drove returned closer to the center than george duffy's did. The test/sample vehicles returned to the center within ten (10) to fifteen (15) degrees of center. Could the condition be verified? (please circle one) yes or no. 'yes', was circled. If 'yes' is circled, (please circle one) normal or abnormal [abnormal] is circled. If you wish, we will be glad to send copies of all papers and correspondance that we have. We feel, and so did the independant vehicle inspector, that his situation is dangerous! when I told him of not being able to keep the truck on the road ( on ca "89") in hat creek country, and running into the shoulder. I was fortunate that the shoulder was dry. He (vehicle inspector) said "you would not be here to tell the story if had not been dry!"
When traveling the steering wheel operates erratically and uncontrolleably, causing loss of steering control. Consumer has contacted the dealer, dealer inspecting the vehicle.
Since my truck was new there has been play/loosness in the steering, causing the steering to be jerky at highway speeds. Sometimes, the steering wheel can be jerked from my hand. Taken to Dodge and seen by the Chrysler representative, and I was told it was normal.
A D V E R T I S E M E N T S
- Rancho Cardova, CA, USA