This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My main complaint is the transmission. The pressure seal for second gear has been replaced 3 times. It lasts for about 30,000 miles and then goes. I've had to pay for the repair 2 out of 3 times. Approx 1400.00.. the last time I had parts put in that were not Chrysler products.
We submitted a letter to Chrysler asking for a "goodwill repair refund" and had a phone call from the customer service center, al williams, stating that the three (3)year warranty had expired. We had explained that our leisure travel van with a Dodge V8 360 engine only on 31,365 on the transmission. He said it did not matter. The Chrysler dealership that replace the transmission with a rebuilt transmission from Chrysler stated that he had never seen a transmission "chewed up" like ours. We have made several phone calls to Chrysler asking for a letter stating exactly why they were denying our request for a "goodwill repair refund". we have had no calls returned and can not reach their customer number because it is always busy. On line "ask" questions never respond to a question.
Paint is coming off in huge spots. Starts as a small faded area then starts peeling. Transmission stalls in second gear and takes a while to shift to third.
- Bartlett, TN, USA
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Driving up hill, stopped at top of hill and started again. Noticed transmission would not shift out of first gear, pulled over to side observed transmission fluid leaking from disconnected lines, recall 97V084000 does not relate to the deisels vehicles
During failure all of the warning lights flash the transmission goes haywire and the tachometer goes haywire. This truck has been at three different shops, we have changed out the transmission relay, the headlight lamp, serviced the transmisison and still cannot find the cause. In addition, we have replace a radio which has shorted out and the fuel indicator doesn't work. Both of which failed before the truck was three years old, unfortuneately just out of warranty.
A D V E R T I S E M E N T S
- Lake Orion, MI, USA