This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving down the road at 65 mph and lost total control of vehicle steering found out it was due to a rusted framed. Totally unsafe van. I was glad it was not very busy on the interstate or I could have been killed. I am very disappointed a manufacture can have so many complaints online and nothing has been done. It is total frame lost to rust.
For 2 days prior to incident, noticed steering wheel kept changing orientation while driving in a straight line. A lot of groaning and creaking noise from right front suspension in right turns as well as vibration at highway speed. Parked vehicle and inspected underside to find that idler arm bracket was tearing away from frame rail due to rot. After parking vehicle, I moved it around in the driveway no more than 3 times before idler arm bracket completely separated from the frame rail with a very loud pop.. van now has no steering and is junk sitting in my driveway. Inspection of front frame rail area reveals heavy rot on both front frame rails and steering gear mount as well. The rest of the body is typical for 10 yrs old in upstate NY. I have previously owned vehicles 20+ yrs old with body rot, but have never had any frame issues associated with rot. After much research, this appears to be quite common on full size Dodge vans. Will be filing a complaint with Chrysler Corp., but don't expect much to come of it. Absolutely amazed that people have not died as a result of this defect. Considering the number of these vans still on the road, I would consider this a growing concern for those that own and drive them as well as other people on the road with them.
The contact owns a 2003 Dodge Ram. While performing an oil change, the dealer stated that all four lower ball joints were loose and needed to be replaced. While driving at low speeds, 10mph the steering wheel began shaking. The failure occurred at 49500 miles. The current mileage is 52000. The engine size is not available.
A loud clanking noise was heard coming from the front of the vehicle. The consumer was able to drive it to the dealer for inspection. The mechanic informed the consumer that both driver and passenger side axle U bolts needed to be replaced. Please fill in additional information.
- Carbondale, KS, USA
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- Indianapolis, IN, USA