This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Dodge Ram. The contact stated that when the vehicle was turned, on there was a very strong fuel odor. The contact noticed that there was fuel leaking from the fuel hose that connected between the left and right fuel injector rails.. the vehicle was diagnosed by an independent mechanic who stated that the entire fuel assembly needed to be replaced. The dealer was made aware of the failure but the vehicle was not repaired. The VIN was not available the failure and the current mileage was 115,000. Updated 07/05/12 the consumer stated fuel was landing on the manifold which quickly heated up. The consumer contacted Chrysler and was informed there was no replacement hose and he would have to purchase both rails with the hose installed for almost $500. Updated 07/10/12
Repaired fuel injection system and charged me part of that which I assumed was covered under warranty seat belt has not been repaired they say it is not their problem but according to NHTSA, belts are manufacturer?S problem. Transmission: We were in traffic in March in houston tx when transmission decided not to work properly. Downshifting in traffic nearly causing a major accident.the Dodge place said it was the valve body which was not the problem at the time the band needed adjusting which cost $87 and they said it would cost $1300 to fix I pulled into traffic and it did it again 7 months later it is out of warranty so tried to remedy problem & ourself could not do. Called Dodge Corp. And was told to take to dealership to see if they could help us financially fix this. We did they said they would except $200. I said ok fix the problem then they called back and said since somebody else had put parts on it they would not fix it. I told them that before they started. So go figure. I consider this a safety issue just because of it down shifting in traffic alone but to no avail
Fuel pump quit working.had to put a new injector pump on. Transmission has a cracked tail shaft adaptor. These are both unusual things to normally happen. Although the truck is out of warranty this time, I feel that this is the fault of the vehicle and was most likely a defect from the beginning. A hairline crack was discovered at a place where it could not have normally been damaged.
While applying brakes at any speed and without warning vehicle will pull to left until release of brake pedal. Consumer states vehicle will pull to the left when braking and will drift to the right on freeway and brakes are squeaky when braking on stop, dealer replaced calipers, turned rotors and changed brakes, dealer found steering wheel off center, dealer has replaced upper and lower control arms, dealer has adjusted the front end and replaced the rims and tires, vehicle experiences lack of power and engine light has illuminated, vehicle idles high and is experiencing poor fuel economy, when driving on freeway it gets max of 14.5 mpg, smoke also comes out of the exhaust, left side electric mirror glass had fogged, left seat bottom loose, one missing bolt found, left seat trim bezel keeps miming loose won?T stay in seat for seat belt on seat back. Dealer stated that the 2002 models do not have vibration problems due to the suspension being changed to independent.
The information sticker on the van stated that the vehicle achieved 19 mpg highway and 13 mpg city however the van has consistently achieved a mere 9 mpg city and 12 mpg highway, consumer says this excessive gas consumption is unacceptable. Nlm
A D V E R T I S E M E N T S
- Toney, AL, USA