The contact owns a 1998 Dodge Ram van. While pulling into a parking space at an unknown speed, the contact felt a hard vibration and heard a loud bang. He exited the vehicle to locate the origin of the sound, but was unsuccessful. He re-entered the vehicle to continue to park when another loud sound occurred. The steering did not respond. He exited the vehicle again and located a failure with the steering control arm and its components. The contact also noticed that the entire front end was completely rusted. He called a tow truck and had the vehicle towed to a local dealer. The dealer stated that there body shop would not repair the vehicle because they did not want to be responsible for any liability. They further stated that they may be able to locate a collision repair shop to perform the repair work. The contact has not yet been able to locate a shop to perform the needed repairs. The vehicle is currently at the dealer. The failure and current mileages were 140,000.

- West Bloomfield, MI, USA

While traveling on the highway vehicle was T-borne and the frame bent.

- Jerome, AZ, USA

Since we purchased the van the dealer said we had a bad tire both times we picked it up, but it still drifts and has spungy streeing. I.e. it goes were it want to and when you turn the wheel to correct it the streering takes it time to go the other way. My other problem is the right rear frame leaks water bad, at first the dealers body shop said the weld had broke at the seam were it was put together and that they had 3 of them in the last 6 weeks. We have had the van in the shop many times to get this fixed. It still leaks!!!!

- Lexington, KY, USA