This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer was unable to get the recall performed on the vehicle regarding the trailer hitches. The dealer stated the technician was sick and the part which was needed was not available.
Prior to the recall, the trailer hitch attachment was cracked and deteriorated, the dealer replaced trailer hitch. Consumer also stated that the air condition was not blowing cold.
Recall 00 V 105 000/trailer hitch bracket: Consumer received second notice concerning recall. Dealer (beaman Dodge, murfreesboro, tn; phone# 615/895-5092) refused to honor recalls until consumer agreed to pay cost of removing and replacing double exhaust to complete recall repairs. Asking NHTSA to assist in this matter. Feel free to provide any further details on this matter.
Trailer hitch is cracking/coming apart without been rusted. Dealer agreed to repair vehicle, but they need to adopt a support on bumper, and need to work the pipe. Consumer will be charged for it.
Trailer hitch was cracked and had to be welded back together. Their is a current recall for this problem, this vehicle is not included. Dealer has been contacted.
Consumer was told by dealer's service advisor that she will be charged to perform recall 00V107000 repairs/ other pieces: Trailer, hitches and attachments. Consumer did not receive an explaination or reason why she is being charged for recall repairs.
The trailer hitch ball was not the correct size for the new trailer, resulting in the trailer detaching and chains breaking, trailer came off and went into ditch (Ohio traffic crash report).
A D V E R T I S E M E N T S
- Palmdale, CA, USA