This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2010 Ram 1500. The contact stated while approaching their parked vehicle, the contact noticed black smoke coming in from the inside of the vehicle. The contact open the front driver side door and noticed that the driver side door control panel and the front driver seat and floor panel had melted. The contact stated there was no fire in the vehicle and cleared all the black smoke in the interior of the vehicle by having all four doors open in the vehicle. No one was injured. No fire department report. The contact was able to start the vehicle and drive to their independent mechanic who had their insurance provider come to the mechanic shop to deem the vehicle a loss due to an electrical wiring issue. The manufacturer was not made aware of the failure. The failure mileage was approximately 171,000.
- Hiram, GA, USA
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- Hiram, GA, USA