This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Dodge Ram 3500. The contact received notification of NHTSA Campaign Number: 13V529000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Driver was turning the truck around in our lumberyard with a partial load on the bed and the left steering tie rod ball stud sheared off causing a serious problem with control of the vehicle he was going less than 5 mph. The original tie rod was replaced by Dodge in May 2011 we were under the impression the part replaced solved the shearing or fracturing problem with the steering.
The contact was driving a 2008 Dodge Ram 4500. The contact stated while driving approximately 25 mph the drivers side tie rod failed causing the steering wheel to become unstable. The company vehicle was repaired by their mechanic. The manufacturer was notified of the failure but no solution was offered. The failure mileage was 59,000.
The contact owns a 2008 Dodge Ram 4500. The contact stated while driving approximately 10 mph the drivers side tie rod failed causing the steering to become unstable. The company vehicle was repaired by the company's mechanic. The manufacturer was notified of the failure but no solution was offered. The failure mileage was 59,000.
The contact owns a 2008 Dodge Ram 4500. The contact received NHTSA recall campaign id number:13V527000 (steering) but was advised by the dealer that the tool needed to complete the repair was not available. The contact received the notice years ago. The manufacturer was notified and could not provide a reasonable timeframe for when the vehicle would receive the recall repairs. There are no failures at this time.
- Westerly, RI, USA
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The contact owns a 2008 Dodge Ram 4500. The contact received notification of NHTSA campaign id number 13V527000 (steering) and stated that the part was unavailable to perform the repair. The dealer stated that the remedy part would not become available for six months to twelve months. The manufacturer was notified of the problem. The contact had not experienced a failure.
At 50 mph, the power steering pulley came off of my 2008 Dodge Ram 4500 causing the steering and brakes to fail. Thankfully, my arm strength and trailer brakes saved me this time. According to the dealer, the power steering pump is not covered by warranty or under any recall.
Took my 2008 Dodge Ram 1500 4WD in for oil change and was told that the left and right outer tie rods were severely worn out and needed to be replaced. This is at 35,500 miles, truck is only used on road and has never been off road. Seems this is a common early wearout item on these trucks. Why?
The contact owns a 2008 Dodge Ram 4500. The vehicle was included in the recall associated with NHTSA campaign id number: 10V657000 (steering:linkages:tie rod assembly) and the vehicle was taken to an authorized dealer. The contact was informed by the dealer that the necessary parts needed to perform the repairs were not readily available and would need to be ordered. The contact was told that they would notify him when the parts became available but he had not been notified. The vehicle was not repaired. The failure and current mileage was 39,000.
The contact owns a 2008 Dodge Ram. While driving 65 mph on normal road conditions, the vehicle unexpectedly wandered to the left. This was a sudden change in direction. The driver pulled over to the side of the road and noticed that the tires exhibited excessive wear. The vehicle was taken to an authorized dealer and they stated that the grease seal was leaking. The grease seal, steering linkages, and both tie rod ends were replaced. The VIN was excluded from NHTSA campaign id number 09E001000 (steering;linkages), although the failures were identical. The failure mileage was 12,798 and current mileage was 13,534.
A D V E R T I S E M E N T S
- Vancouver, WA, USA