This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ram 1500. The contact stated that an abnormal, ticking noise would emit from the vehicle upon startup without warning. He also stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the engine would rev without warning. The contact called the dealer and was informed that there were no recalls or warranties on the vehicle. The manufacturer had yet to be notified of the failure. Upon investigation, the contact believed that the failure was related to a defective exhaust manifold. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.
The contact owns a 2009 Dodge Ram 3500. The contact stated that while driving at an unknown speed, the rear axle locked up and caused the vehicle to skid. The contact called shields motor co Inc., (814 w cherry St, chanute, ks 66720, (620)-431-0483), and was informed to bring the vehicle in to be diagnosed. The contact was informed that the rack and pinion needed to be replaced. The technician stated that the failure was a known issue and that it was unsafe to drive the vehicle. The technician suggested that the vehicle be towed to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 110,503.
Two issues: 1: knocking sound when turning at parking lot speeds. I've replaced bushings, linkages, ball joints, and nothing helped. I replaced wheel hub assemblies and the knocking is reduced, but not fixed. Shop owners that drive the same truck say they've spent thousands of dollars on their own vehicles and can't pinpoint the front end noises either. 2:vibration under the vehicle, from the transfer case, through the drive shaft, to the rear differential. Diesel shop says it's a common issue for the seals to get worn out due to imbalanced drive shaft. However, the drive shaft didn't lose any weights and was fine for the fist 90,000 miles. This is a very common issue with Dodge adam 2500 and 3500, according to the shop. At first I thought it was the tires, so I had them replaced and kept going to different shops, thinking that some may be better at balancing than others. There's a definite vibration between 45-55 mph and then it's really bad at 69-75+ mph. It's been getting worse for months and after replacing worn out seal on transfer case, it still isn't proper, but somewhat better. Shop said it's temporary and partial fix until I get the driveshaft balanced, but it has to be sent off for balancing and could take 3-4 days. I can't be without my truck for 3 days. I drove a Ford for 300,000 miles with no issues in the steering nor in the drivetrain. I drove a Chevy for 200,000 miles with zero issues that this Dodge Ram 3500 has.
The contact owns a 2015 (na) Dodge Ram 3500. The contact stated that the ABS warning light illuminated while driving and all the lights on the instrument panel illuminated. The transmission emitted a clicking sound and the vehicle reversed with the gear in drive position. The vehicle was taken to the dealer where the computer codes were reset; however, the failure was not corrected. The dealer also test drove the vehicle and was unable to duplicate the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,000.
- Decatur , IA, USA
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- Austin, TX, USA