This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Ram 3500. The contact stated that while driving at an unknown speed, the rear axle locked up and caused the vehicle to skid. The contact called shields motor co Inc., (814 w cherry St, chanute, ks 66720, (620)-431-0483), and was informed to bring the vehicle in to be diagnosed. The contact was informed that the rack and pinion needed to be replaced. The technician stated that the failure was a known issue and that it was unsafe to drive the vehicle. The technician suggested that the vehicle be towed to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 110,503.
- Humboldt, KS, USA
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- Humboldt, KS, USA