This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Dodge Ram 3500. The contact stated that the front driver and passenger side tires were worn from the inside. The vehicle was taken to the dealer where it was determined that the tie rod ball stud had failed. The vehicle was repaired under NHTSA campaign number: 11V350000 (steering) but the failure recurred. The manufacturer was not contacted. The failure mileage was 30,000 and the current mileage was 50,000.
Vehicle has a death wobble, dealerships keep replacing steering damper, three times since 2009, it comes on unexpectedly, the problem is in the front end, just turned 40,000 miles, I will not allow anyone to drive this truck, it is an accident waiting to happen, Dodge dealerships will not resolve the issue correctly. Thus why it has only 40K on it. I do not want to even drive it over 45 mph. It has the problem again, I would like to trade it in, but do not want to give someone this headache. I will not even drive with my children in this truck. Also have had egr valve issues. Please force Dodge to do something before someone that does not know how to handle vehicles like this get behind the wheels and kills a family. Thank you.
Driving 40 mph over a bridge, the front end of the vehicle became completely uncontrollable. The front wheels were violently shaking and the steering wheel could not be controlled due to the abrupt and violent steering shaking and vibration. It felt like the front wheels were going to break off the truck. I had to jam on the brakes and come to a complete stop in traffic.
Death wobble! I hit a pot hole or rough bump in the road and the suspension shakes so violently that I could hardly hold on to the steering wheel. All the items on the console went on to the floor, cleared the dash and center console. This was the first of 5 times I have had this happen. 3 times when coming off a bridge deck. All times the truck is at approximately 65mph. The only way to stop the violent shaking is to brake and bring the vehicle to a near stop. The problem with this is its always happened on the freeway where there are other vehicles all around. Very dangerous and scares the life out of me. I have replaced steering control link with tie rod ends. Stabilizer bar, added after market steering box stabilizer and done two alignments. All parts are like new there is only 55000 miles on the truck. There is definitely a design flaw with the suspension! I have owned 4 other trucks. 2 with solid axles in the front and never had this problem.
Owner of 2008 Dodge 3500 dually was driving down road when fuse box caught fire. Windshield wipers started continuously squirting and smoke came out from underneath hood. Going 75mph with horsetrailer in tow, vehicle without warning, shut off leaving owner without power, lights, steering or brakes while windshield wipers still squirting continuously and wiper blades not working. If this happened 1 hour later owner would be dead as next part of road has extreme downgrade with curves. Vehicle was towed to nearest Dodge dealer where fuse box was replaced at owners expense. Took vehicle home 6 hours later new fuse box fuse blown and wires starting to melt again. Took vehicle into local Dodge dealer and traded in for different truck. When Dodge/Chrysler engineer flew in to examine old fuse box the box was burnt to a crisp. Both local Dodge dealer and Dodge/Chrysler engineer were told vehicle in question is unsafe and will kill someone. Owner was told truck will be sold at auction "as is" and sent out of the local area. Owner still has old fuse box for evidence.
- White City, OR, USA
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The contact owns a 2008 Dodge Ram 3500. The contact stated that while driving at the speed of 20 mph, the tie rod bolt sheered off without any warning and the contact lost control of the vehicle. The contact was then having trouble with the steering and was able to pull over. The contact purchased parts from the dealer and repaired the vehicle himself. The dealer was aware of the failure. The failure mileage was 66,300 and the current mileage was 66,600.
Was driving home going around a left curve when the passenger side tie rod broke at the stud. Had to get vehicle towed to Dodge dealer where I was informed it was my fault the tie rod broke on the truck due to my vehicle upkeep(3 yr old tie rods don't just break) I told them fine fix my tie rod and anything else they find. I pickup my truck from Dodge house and breakdown again on my way home when the truck catapulted on the broken front steering assembly it caused the lower seal in my gearbox to go out and pour power steering fluid out where the pitman arm attaches to the gearbox. So opposed to letting the Dodge dealership in palestine tx work on my vehicle again I fixed it my self.. now at 80,000 miles when I hit a little patch of bumps or cross a bridge my truck starts to shake violently I swear this truck is going to be the death of me.
Vehicle was purchased in November 2010, and the so call "death wobble" was not noticed until April 2011. I had taken the vehicle into the dealership where purchased, they found nothing wrong with the front end, yet rotated the tires, re-aligned the front end and replaced a control arm. The Chevy dealership where the vehicle was purchased also contacted a Dodge dealer who denied any problems with the front end of these vehicle. The vehicle is driven little, and several times this month (December 2011) while driving on a major highway, while approaching a bridge doing 65 to 70 mph., or where the pavement is rough the vehicle started this "death wobble", almost to the point there is no control. The driver can not gain full control of vehicle until the speed is reduced. I did notice on the net that Chrysler did issue a service letter to their dealers that a problem may exist, yet nothing was mentioned to the Chevy dealership when they contacted Chrysler. This vehicle was purchased to tow a ten-thousand pound rv, and yet, I have not experienced a wobble while pulling that unit, I'm sure it is just a matter of time. Chrysler needs to step up, come up with a solution, recall and fix these vehicles. Customers deserve better than what Chrysler is doing, after all the customers pays thousands of dollars for their product. There is a serious safety issue here that needs to be addressed.
Right outer steering tie rod end fell apart! truck veered sharply to the left, however, I was not meeting any oncoming traffic at the time and was able to get the truck to the left side ditch without hitting anyone or anything. The truck had just been service and front suspension checked. The truck did not give any type of early warning ( no vibration, shimmy, or road walk).
The contact owns a 2008 Dodge Ram 3500. The contact stated that the front driver's side tie rod fractured while accelerating from a stop. The vehicle was towed to an authorized dealer and was repaired. The manufacturer was made aware of the failure and the contact was informed that the vehicle was not included in the recall associated with NHTSA campaign id number 11V350000 (steering:linkages:tie rod assembly). The failure mileage was 21,834.
The contact owns a 2008 Dodge Ram 3500. The contact stated while driving, the vehicle would shake uncontrollably. The dealer made an attempt to repair the failure but the defect was not repaired. The manufacturer made the contact aware of the NHTSA campaign id number: 10E013000 (steering:gear box:shaft pitman) recall, but the VIN was not associated. The failure and current mileage was 65,000.
Took my 2008 Dodge Ram 1500 4WD in for oil change and was told that the left and right outer tie rods were severely worn out and needed to be replaced. This is at 35,500 miles, truck is only used on road and has never been off road. Seems this is a common early wearout item on these trucks. Why?
When greasing the front tie rod ends the right tie rod end does not allow grease to get into the fitting. Called the local Dodge dealership, zimmerman motors in sunbury, pa, who said that I need to bring the vehicle in for an inspection of the problem and that I would have to pay for the inspection. They also told me that if that tie rod had to be replaced they do not just replace that particular part, it now is part of a $500 repair kit. This pricing does not include the installation of the components. So I then called Dodge 1-866-726-4636 and created case 21303145. The service specialist confirmed that I would have to pay for the inspection and they might help me out with the pricing of the part. The truck has not gone in for the inspection. I now have several issues with Dodge. 1. there is a recall for the left tie rod on certain Dodge Ram trucks. Since my truck is not part of that recall it is my responsibility to have this repaired, but Dodge knows that they have a problem with this tie rod assembly since they have a $500 repair kit. 2. my opinion is that eventually this part will fail if grease does not get into the fitting. 3. I should not have to pay for the inspection since Dodge knows that they have issues with the steering components.
I pulled into a parking space and backed up to get in straighter and the tie rod end snapped off. The left front tire folded and vehicle couldn't move. We have spent a lot of money on this vehicle, which is not good. It only has 60,000 miles and has had 2 or 3 recalls. Dodge needs to check the front ends on these models and compensate us for monies we have paid for repairs.
My wife and I just bought a 2008 Dodge 3500 mega cab 2 months ago from a Dodge dealer after 2 weeks of owning the truck we were on the interstate going about 65-70 mph and hit a regular bump in the road the tires started shaking and the steering wheel and the truck became uncontrollable almost resulting in a crash. We finally got it to stop when we slowed to about 30mph on the interstate which is not fun at all. This has happened 4 or 5 times in the month in a half we have owned this truck. We took the truck back to dealer they said that the problem was the tires need balanced and rotated. We got the truck back and it still does the same thing. Called the dealer back told them of the problem its been a week and no phone call back to us to get the problem fixed. I'm very unhappy with this dealer and with Dodge. I am very scared to drive this truck and to put my family in it. I own a business along with my family and if there is something wrong we fix it if its our mistake. Something is wrong with these trucks it should not take someone's life to figure that out. Dodge needs to buck up and face these people that have forked out so much money on their so called best trucks. We want an answer and a fix before its someone's life. I challenge Dodge big wigs to put their family in a death wobble Dodge and see how comfortable and confident they are then. Your wife and kids will cry just like mine when your truck does the death wobble and almost goes under a semi doing 65 mph. Its [xxx] and you all are not taking my family away from me because of your mess up so **** it ***** if nothing gets done I will never own another Dodge again. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My husband and I just bought a 2008 Dodge 3500 mega cab 4X4 4 weeks ago when you reach speeds of 60-70 mph and hit a normal bump in the road the truck starts to shake uncontrollably until you come to an almost complete stop. The truck has 50,000 on it and in the past 4 weeks of owning it has done it 4 or 5 times and almost caused a very bad wreck something is wrong with these trucks they need fixed. The dealer is giving us the run around about fixing it.
The contact owns a 2008 Dodge Ram 3500. The contact was driving 20 mph when the steering began vibrating abnormally and caused the contact to lose control of the vehicle. In addition, the transmission would not shift from fourth gear. The vehicle was taken to the dealer numerous times for the failure. The dealer replaced the tires four times and the battery was replaced but the failure was not corrected and the failure persisted. The manufacturer was contacted but would not assist with the repair because the vehicle was not included in NHTSA campaign id number: 11V350000 (steering: Linkages: Tie rod assembly). The vehicle was not repaired. The failure mileage was 3,500 and the current mileage was 100,000.
Driving down the road passenger side tie rod snaps Chrysler tells me it's not part of the steering linkage recall but yet I'm expected to for other parts that aren't broke instead of just a new tie rod.. lost all control of vehicle and we off road 40mph towing services were $280 when the linkage fell it messed up my passenger inside rim which I'm also held responsible.
Turning steering. Right outer tierod joint failure. Joint ball came out of it's socket causing steering linkage to fall down on right side and jam against tire locking wheel also. Replace right outer tierod and align front end.
A D V E R T I S E M E N T S
- Glenmora, LA, USA