This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
During travel on interstate 40 at exit 56, drivers side front tire separated causing damage to inner fender, windshield washer electrical components, and fender and nearly causing catastrophic loss of vehicle control and loss of life of an entire family. All tires were at the proper inflation and temperature range at the time of the incident. With only 20,000 miles on the tire, this seems to be manufactured defect from the general tire company. I no longer consider general tires to be a reliable product and will research and seek replacements from other reputable tire companies. I do recommend product recall of the ameritrac LT235/80R17 tire line as well as product safety compliance inspections of the general tire company.
The contact owns a 2007 Dodge Ram 3500 equipped with general tires, size 238/80R/17. The contact stated that while driving approximately 50 mph, the vehicle shook excessively. The contact heard a loud explosion and merged to the shoulder. The contact noticed the front passenger side tire was blown. The tire was replaced with a spare. The vehicle was not diagnosed for the cause of the failure. The vehicle failure mileage was 89,936 and the tire failure mileage was unknown. The tire was replaced and the manufacturer. There was approximately 10,000 miles worth of tread left on the tire. 13/32S
The right front tire, a general ameritrac 235/80R/17, which is the original spare tire that was put on just a couple of months before, started to shake. I went to local tire store to get a new one installed. They did not have any so I was on my way home. Its about 8 miles each way to this store from my home. On the way home, this tire blew up like it had a bomb in it! the disintegrating tire destroyed my running board, fender flair and dented the trucks fender.I didn't have a spare, so I used the trucks tire tools (another issue)and took one of the rear duals off of the back and put in on the front to get home.after a trip to the tire store, they would replace or adjust this tire, so I had to buy a new one.well just the other day that tire started to shake too.after running 70 mph on the interstate, and having tire issues with the same general tires, I was quick to get off an exit ramp to see what was making my truck shake.I quickly noticed that the left front tire was coming apart like the other one had done.so I did the same as before, I took a dual wheel off and put in the steer position.this tire was coming apart and I caught it before it blew too. Upon removal I about fell over when I seen a bulge in this tire on the inside where the tread and sidewall meet. This bulge was the size of a large grapefruit!these tires have 16/32 tread when new. The one that was coming apart still has 13/32 tread.barely worn. The dealer has offered to pro rate the tire.thats ok. But what about the damage the other had done to my truck" I guess im out of luck?"these general tires obviously have safety issues that need looked into. The tire dealer and general tire (and myself) are lucky there weren't any injuries as when the first tire blew at 50 mph, I had my hands full keeping my truck under control. Had I had my trailer behind me with a load on it going 70 mph, there would have been one hell of a wreck.
The contact owns a 2007 Dodge Ram 3500. The drivers side front tire experienced tread separation three times. The first failure mileage was 8,000. The second failure mileage was 19,669 and the third failure occurred was 8,000. The tire manufacturer was Continental general ameritrac, size LT235/80R17 load range E. the tire manufacturer was contacted but offered no assistance. The Dodge manufacturer was contacted and deferred him to the tire manufacturer. He also filed a complaint with the manufacturer. The failure mileage was 21,000.
Tire-tread separation on three different wheels before 18,000 miles had been driven on new Dodge dually. These were general tires, load range E. the warranties are not adhered to completely. Continental tire is the apparent owner of general tire and Continental is an off-shore company. Miserable people to deal with.
- Fort Mohave, AZ, USA
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I purchased a new 2007 Dodge 3500, that started to fail in many areas of the vehicle, before the 10,000 mile mark. Freedom Dodge here in lexington Kentucky deliberately executed insurance fraud to blame clutch failure on a minor collision that never busted a light, radiator, etc. And was able to drive after collision. Before the accident I noticed clutch slipping, truck tires began to wear at an extreme rate, and vibrations was becoming an increasing problem. I then took the truck to freedom Dodge where they blamed all on minor collision, in which I turned to geico for reimbursement. Geico fought Dodge on this issue, then freedom Dodge went back on their previous documentation and blamed the failures on me, and documented that. I have documents of them going back on their previous documentation. I have all documentation to support all, while paying a high payment for this so called "heavy duty" truck, I was forced to make repairs or give back. After replacing clutch that cost me over $1600 the other problems visibly arising was to much to take from my family to pay for. This truck and the voluntary repo process has destroyed my good credit that I have worked so hard to perfect. Thanks to Dodge/Chrysler my family now suffers from my purchase from freedom Dodge. The deliberately falsified company documents to make financial gain, and continue to sell these vehicles to others, knowing from many others these trucks are junk. The motor is built by cummins, never had a problem from motor, but all parts behind trucks are junk and designed for failure, to increase sales in their service dept. My family has dearly paid for my choice to by a Dodge. Due to the many recalls, the last one being with rack & pinion, resulting in spontaneous crash, I would not allow my family to ride in this truck out of fear for their lives. My wife was furious, because I was forced to drive such an unsafe and failed vehicle. They ruined my life and our credit, we deserve comp.
A D V E R T I S E M E N T S
- Oklahoma City, OK, USA