This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my 2007 Dodge 3500 Ram 6.7L dual, 6spd manual, pulling my camper (well within towing limits, ) I went over a bump on an overpass. The vehicle began jumping around violently and I left the roadway due to loss of steering and brake function. The even was so violent, my radiator broke, and I lost all of my coolant. My "front end" was destroyed, as well as many systems damaged. The interior of the truck suffered damage as well. There are many noises, vibrations, and smells that have not gone away. I found out that this is a problem so common, that it has a nickname, "the death wobble." I found out that there is a safety recall beginning the year after my model. After some research, my model year has the same parts described in the affected model years. This is a common occurrence, seemingly well known to Dodge. I was told by a certified shop that it is not safe to drive. They showed me several aftermarket parts designed to eliminate this problem. The steering system alone was quoted at $3,000 to repair. The radiator was disturbingly expensive. My exhaust system was damaged and parts of it fell off. There is an exhaust leak. Not to mention, that I almost flew off of an overpass. My truck has been babied its entire life, and looks new. When I contacted Dodge, they were unwilling to help. I told them that this is the same problem covered by the recall in vehicles containing all of the affected part numbers as mine. I told them that I could have been killed in this event, and that the problem has persisted to the point where it is unsafe to drive. The repairs for the directly affect damages could be nearing $10,000 according to the certified shop it was brought to. This doesn't account for components that had a reduction in lifespan from this event. I just want my front end repaired so that I can drive or sell it. Haven't used my camper since.
The contact owns a 2007 Dodge Ram 3500. While driving 10 mph, the driver side tie rod bolt fractured in half. The vehicle was towed to the contact's residence. Autonation Chrysler Dodge Jeep Ram in spring, Texas was made aware of the failure and requested that the vehicle be brought in for inspection. The contact received notice of NHTSA campaign number: 09E001000 (equipment). The manufacturer was made aware of the failure. The failure mileage was 186,000.
When hitting a bump or dip in the road at 65 mph or higher the steering wheel begins shaking violently. I'm told it is referred to as the "death wobble".
- Durham, NC, USA
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Takata recall. The contact owns a 2007 Dodge Ram 3500. The contact received notification of NHTSA campaign numbers: 13V528000 (steering), 15V313000 (air bags), and 16V352000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
As with many others on this web site, randomly after hitting a bump in the road my truck starts to bounce uncontrollably almost running of the road.I have to slow down to a crawl to make it stop.how many people have to complain for this to become a real issue.
We bought the truck out of state from the Chrysler dealership in bonham tx and they claimed it was a low mileage truck, with no issues. It had been purchased new from them, all services done and then traded-in for a new truck. We asked to have an outside inspector check it out but was unable to locate one from the small town area within the allotted time they wanted us to pick it up. When we went to get the truck, it went for a short text ride and then completed paperwork and rushed out the door. We had assumed that the dealer did a complete overall inspection and repair of any issues with the truck. On our way back to ca the truck water pump had broke causing the serpentine belt to fall off and loose steering almost causing the truck to wreck. We towed it to a repair facility where they fixed the pump and told us that there may also be a transmission issue. So the next day we went to the closest Chrysler dealership to have it checked out. They ok'ed the trans and we purchased an Chrysler warranty (because of the low miles & year) since we had bought it from a dealer (in tx) the truck was eligible for 48K/4 yrs coverage. A few days (2.4K miles later) the "check engine light" came on. We asked our local dealer to check the truck out to see what other issues it may have. The code was for the cam positioning sensor (covered by the warranty) and the dealer found other items including: Needing new brakes all around, 4X drivetrain service, injector flush, air, fuel and oil filters that I have to pay for. The main issue: The front end with a bad steering box, tie rod ends and upper/lower ball joints need to be replaced. The Chrysler rep said it is an pre-existing condition and won't cover the parts/labor. Both the warranty issuing dealership and my local dealership told me they would not have sold the truck in that condition. Are these covered under a recall?
While traveling on the highway, when I'm at highway speeds and I hit a bump in the road the entire front end of the truck shakes and bounces uncontrollably until I slow to around 50 mph. I have had ball joints, tie rods, shocks and steering stabilizer replaced, plus new tires and multiple alignments performed. My master mechanic said non of this will remedy the issue. The Y type steering setup is the problem, the dealer told me it needs to be updated to the 09 steering but it's not covered under recall. Yet you can no longer even buy the Y steering from the dealer the will only sell you the 09 T style. How is this ok? I do not have $265 to pay for just the parts never mind labor, because the P.O.S. transmission needed replace "$7500" like every other 47re in the world. Also 3 out of my 6 seat belts no longer retract or they get stuck halfway out and it takes 10 minutes to get it to work. I would like to at least have the steering and seat belts addressed asap. Thank you for your time. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 13V528000 (steering). The dealer inspected the vehicle and stated that the steering linkage assembly needed to be replaced at the responsibility of the contact; however, the VIN was included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 163,000. Updated 09/23/16
The contact owns a 2007 Dodge Ram 3500. While driving 10 mph, the steering wheel became loose and failed to turn the wheels. The vehicle was taken to a dealer where it was diagnosed that the steering linkage assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
I am experiencing the 'death wobble' when I hit a bump in the road. Front of vehicle wobbles and shakes dangerously and only stops when I slow down. Happens when driving the vehicle on any street or highway. I read information about steering or tie rods/stabilization being ineffective on 1999-2008 model trucks. Can this be repaired/fixed and will the cost be covered by the manufacturer?
Had upper ball joints replace on my truck on 12-12-2014, passed Vermont inspection in June of 2015, took truck in for inspection on 6-10-2016, won't pass Vermont inspection because of upper ball joints, about 2000 miles were put on truck since repairs in 2014.
Takata recall. The contact owns a 2007 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 13V528000 (steering) and 15V313000 (air bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 Dodge Ram 3500. The contact stated that while driving at various speeds, the steering wheel began to jerk from side to side. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact was a certified mechanic who replaced the power steering box, the power steering pump, the long arm, the short arm, and the pitman arms, and the stabilizer shocks but the failure recurred. The approximate failure mileage was 40,000. The VIN was not available.
I received recalls on my vehicle for air bag and steering linkage replacement. When I contacted the dealer to set up the appointment for the recall fixes. I was told they did not have both parts so the appointment was set for about 4-5 weeks later. When the vehicle was taken to the dealership the air bag recall was fixed but they refused to fix the recall on the steering linkage. They stated my truck had the "old Dodge part" so that was not covered. This part if fails will cause me to have no steering control. I had a Chrysler certified mechanic look at the steering part on my truck and he stated it was so bad he would be scared to drive the vehicle. So even though the steering part is bad to the point of being dangerous Dodge is claiming this is not covered under the recall. Why would I receive a recall notice?
The contact owns a 2007 Dodge Ram 3500. While driving 10 mph, the vehicle wobbled excessively. The contact stated that the condition of the vehicle was unstable as if the tires were going to detach and the vehicle was difficult to steer. The vehicle was towed to the dealer for repairs under NHTSA campaign number: 13V528000 (steering); however, the dealer stated that the vehicle would only be repaired if the component was an aftermarket part and not an oem part. The vehicle was not repaired for the steering recall. The manufacturer was made aware of the failure. The failure mileage was 119,000. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced an air bag failure. The failure mileage was 119,000. Parts distribution disconnect.
The contact owns a 2007 Dodge Ram 3500. Without warning, the front driver side tire fractured while traveling approximately 40 mph. The steering wheel wobbled excessively and the vehicle was unstable when the failure occurred. The vehicle was unable to be driven and was towed to a repair shop. The mechanic diagnosed that the control arms and driver side tie rod fractured. The mechanic indicated that both tie rods needed to be replaced. The vehicle was not included in NHTSA campaign numbers: 13V528000 (steering), 11V350000 (steering), 10E013000 (steering), and 07E009000 (suspension). The manufacturer was notified of the failure and provided no remedy. The failure mileage was not available.
The contact owned a 2007 Dodge Ram 3500. While driving approximately 55 mph, there was an abnormal noise and the contact lost control of the steering wheel. The vehicle crashed into a barrier. The air bags did not deploy. A police report was filed. The driver sustained an injury to the head that required medical attention. The passenger sustained injuries to the left hip and lacerations to the neck that required medical attention. The vehicle was destroyed. The vehicle was included in NHTSA campaign number: 13V528000 (steering). The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
A D V E R T I S E M E N T S
- Dryden, WA, USA