This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
60 miles from home after a 2,000 mile camping trip the truck suddenly stopped. Traveling North on highway191 in yellowstone park the dash lights started to flash and the truck died. I was barely able to pull off the narrow road. Emergency flashers didn't work and there was no cellphone service, snow was falling and trucks barely able to get around us, we feared for our lives. I opened up the hood and smelled burning plastic, the tipm was melted in spots. Finally a kind motorist stopped to see if we needed help, 20 miles further down the road he was able to call a towing service which took another several hours to get to us. We were towed to a Dodge dealership in bozeman where it will be another2 weeks before they can get it in.
2nd time that the A/C compressor motor has stuck and engine started smoking...also egr has been a problem as well as air bags and emergency brake no longer holds the vehicle...
Tipm (totally integrated power module) failed, causing vehicles engine to stall at 75mph on freeway. Condition resulted in a "no-start" scenario. Because of this failed tipm, the onboard diagnostic computer has no power, resulting in an inability to diagnose with obdii scan tools. This situation could have resulted in a possibly fatal accident, as the vehicle was in motion at 75mph on a major freeway with moderate traffic. When the vehicle stalled, all power steering and brakes were lost. These parts are prone to failing, but Chrysler refuses to accept responsibility. An aftermarket replacement is available at the price of approx. $600, but these parts are special order, and take several days to receive.
The contact owns a 2007 Dodge Ram 3500. After parking the vehicle, the contact removed the from the ignition and exited the vehicle. The contact realized that the vehicle started on its own without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 156,000.
Tipm issues multiple times replaced wipers, lights, horn all go crazy on 4 separate occasions truck has engaged starter and engine started with no key in ignition. A real safety hazard as the truck is a manual transmission and if left in gear it takes off. I've owned the truck approx 5 years with tipm replaced at least 5 times dealer has no answers. The only way to stop the truck when this starts is to disconnect batteries. Happens with no warning at all. Always wondering where is a safe place to park it and if the next time will be the time it burns to the ground.
- Maynardville, TN, USA
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As I was traveling the highway, my engine starting smoking. I was extremely fortunate that I was coming up on a service center/grocery store in Idaho. There was indication on my dash instruments that my truck was operating abnormally, other than the smoke sifting through the hood. Upon my pulling over onto the the side, I opened the hood with used of heavy gloves and a towel and checked to see if radiator had fluid as the indicator light had read normal. As expected, coolant spewed out. I immediately closed it and waited for it tobe towed into Idaho falls to be checked by a shop that I was familiar with.
Truck died in middle of road, truck would not start.son towed truck out of road to parking lot. Truck, started again ran 3 days. Pulled out of parking lot, the truck accelerated out of controlled hit brakes a few times and truck died again in middle of road. Started again, truck moved 10 feet and died. Tipm (totally integrated power module ) has failed. Unexpected acceleration scared me considerably. Less experienced driver or my wife would have got scared and crashed.
Totally integrated power module has a short causing the right side parking lamps, marker lamps, and right side taillight to blow the fuse every time it is changed. As soon as the lights are turned on, the fuse blows within seconds.
The contact owns a 2007 Dodge Ram 3500. The contact stated that the tipm computer failed to function properly causing all the electrical components to fail without warning. The contact stated that this was a recurring failure. The vehicle was taken to the dealer for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 250,000.
Loaded at 18000 lbs gvw while towing a tandem axle trailer the vehicle died. Upon losing all electrical power the engine died causing the loss of power assisted brakes and power assisted steering. Fortunately the speed of the vehicle was around 5 mph. I'm 6 foot tall and over 200 lbs and I was unable to steer the vehicle to the side of the parking area. Upon leaving the vehicle I immediately smelled electronics burning. I opened the hood and immediately disconnected the positive post of the totally integrated power module (tipm). I then removed the tipm to find a hole burnt through the side and the circuit board covered with black soot. I had the vehicle and trailer towed to corbin ky where there were no Dodge dealers willing to work on a vehicle of this size. Nor would they store the trailer for me while conducting the repair. I choose to have the vehicle and trailer towed over 600 miles to my home in Michigan. I called my local dealer whom took the VIN number to order an new one. After over 2 weeks waiting on the tipm (which turned out to be remanufactured) the truck is still not operable. If I had been traveling at interstate speeds with a loaded vehicle I likely would not have survived this incident. Prior to this happening I had many issues with the lighting on the truck. The low beam on the passenger side would be inoperable while the drivers high beam is the only one that would work. Also, the taillights would stop working on one side and the turn signals would flash quickly. Not seeing this as a huge safety issue I simply took it the dealer to reflash the tipm. After getting it back with half the lights inoperable, the ac didn't work anymore. Now the vehicle is worthless and all sense of security and safety is gone. I can no longer confidently take my family anywhere in this vehicle.
The contact owns a 2007 Dodge Ram 3500. The contacted stated that he powered down the vehicle and shifted into manual transmission when he noticed that the key was partially hanging from the ignition switch. The engine then independently restarted and erroneously accelerated, crashing into another vehicle. There were no injuries. The contact re-entered the vehicle and removed the key completely from the ignition however, the engine continued to operate. The contact then disconnected the battery and the engine finally powered down. The vehicle was taken to the dealer where the central computer was replaced. The contact informed the manufacturer of the incident. The failure mileage was 117,000. Updated 1/14/14 the consumer stated one day the vehicle started up by itself while it was parked outside in the driveway. The vehicle hit the consumers other vehicles, and pushed them side by side. The consumer heard the noise and immediately jumped into the truck to try and turn off the ignition, but it was not on. He put the clutch in and took it out of gear, but it just revved up more. The horn was blaring and smoke was boiling out. He turned the vehicle off, by opening the hood and disconnecting the battery. Updated 01/16/14
On way to work lost power light to see customer service department on. Stalled, restarted, stalled, called tow trk. Has particulate filter replace @ $2600 now 4 months back to dealership for same problem.
My 2007 Dodge Ram 3500 suddenly lost all electrical and engine power when slowing for a red light on US27 4lane at somerset, ky. I was towing a equipment trailer and was able to steer around traffic and get stopped on shoulder. I notice smoke and smell of burnt plastic from under hood as soon as I got stopped. I was able to jerk the battery cable off with pliers and put fire out at fuse box next to battery. I had truck towed to somerset Dodge dealer who replaced the tipm module (under hood fuse block). When I picked up truck next the next day I asked why did it burn with no fuses blown? I was told they found nothing else wrong with truck, I may need to check my trailer. This would not explain the fuse not blown. I purchased truck new in 2007 and use it towing cattle or farm equipment with never a fuse blown in truck in 49,000 miles or 5 years. This is a problem that dealer service advisor could not explain and there was no recall related to fuse block. I checked both my trailers and found no problems, which if there had been that's what fuses are for. I feel my dealer has done all they can but I am not satisfied with the failure of this fuse block. The incident on Sept. 24, 2012 would have had a different end had I been in left lane behind traffic at 55mph and towing five ton with limited braking on truck and none on trailer due to them being electric, also had it been night and the loss of headlights could have made steering around traffic impossible. The fact that this has been reported by other drivers/owners to this somerset dealership makes me think there is a need for Dodge to address this problem.
Electrical fire on computer modular and fuse box causing vehicle to try to start and moved on its own about 150 yards. Key was not in the truck, it was parked. When discovered lights were on and windshield wipers & washers was on. Batteries had to be disconnected to shut down truck. If truck had not been found when it was it would have burnt to the ground. Truck was towed into dealership three weeks ago. Dodge is blaming this problem on the installation of utility bed which was done three years ago by spillards in austin, tx. Which has been installing beds since 1987. We are getting the total run around from Dodge! Dodge has now replaced the computer modular and now claims both batteries are burnt up due to this problem. This is a safety issue on this truck. It could have created a wreck or killed someone when it went out of control.
2007 Dodge Ram 3500. The same issue as with the 2006 model is still present. The multi-function switch malfunctions. Left will flash right. Wipers become in-op. This seems to be the same issues with the last investigation, file number PE08059. When I call the dealership to get a replacement part, they are on back order. The dealer has a problem with keeping the part in stock but denies that there is a problem. This problem appears to be intermittent at first and later becomes permanent. It is helpful to other drivers when you signal left that your left signal illuminate and not the right. And visa versa.
The contact owns a 2007 Dodge 3500. The contact stated the vehicle was parked with the engine off and the clutch was left in reverse. The engine independently engaged and the vehicle rolled backward approximately 40 feet, crashing into a gate. Once the contact reached the vehicle he discovered that the windshield wipers were also activated, the engine was running and the horn began blowing independently. In addition, the fuse box had melted. The dealer advised that the fuse box and harness had burned. The vehicle was left at the dealer where the contact was awaiting repairs. The failure and current mileages were 75,000. Updated 11/03/10.
The contact owns a 2007 Dodge Ram 3500. The contact stated that the controls for the cruise control on the steering wheel did not light up. The contact called the manufacturer who stated that they did not have any plans to change the design. The VIN was unavailable at the time of the complaint. The current and failure mileages were approximately 2,700.
The contact owns a 2007 Dodge 3500. While driving approximately 60 mph on normal road conditions, a warning indicator illuminated on the instrument panel and remained lit until the engine was turned off. The vehicle was taken to an authorized dealer for diagnostic testing, but they could not duplicate the failure. The vehicle was taken to an authorized dealer on four separate occasions for identical failures, but there were no resolutions. The contact stated that there were several repairs performed on the vehicle; however, she was uncertain of the components related to the repairs. The VIN was unknown. The failure mileage was 2,000 and current mileage was 60,000.
At 35,000 miles the engine quit. I could smell wires burning. The box that holds the fuses melted with no blown fuses. They replaced the box. After 12,000 mores miles the engine quit on the highway and the fuse box caught fire this time. I raised the hood and saw sparks jumping around and a flame in the box with a lot of smoke. I quickly disconnected the battery and put out the fire.
- Houston, TX, USA
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A D V E R T I S E M E N T S
- Bozeman, MT, USA