This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Dodge Ram 3500. The contact stated that the vehicle failed to drive due to the gear shifter, but later the vehicle would take off. There were no warning indicators illuminated. In addition, the contact stated that the shift failure recurred. The dealer was not contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission computer failed and needed to be replaced. The vehicle was repaired. In addition, when the vehicle was purchased with 172,000 miles, the transmission was already failing. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 176,000. The VIN was not available.
My truck shifted itself in 4WD low while going 75 mph down the interstate which destroyed my transfer case and transmission and caused my drive shaft to come loose which I feel is a very dangerous defect as it could have rolled my truck. I have found others that have had this happen apparently because of a electronic transfer case motor reading the wrong signal and shifting into low range whether the truck is moving or even running. It's something that shouldn't happen especially with a manual 4WD shifter
Tipm (totally integrated power module) failed, causing vehicles engine to stall at 75mph on freeway. Condition resulted in a "no-start" scenario. Because of this failed tipm, the onboard diagnostic computer has no power, resulting in an inability to diagnose with obdii scan tools. This situation could have resulted in a possibly fatal accident, as the vehicle was in motion at 75mph on a major freeway with moderate traffic. When the vehicle stalled, all power steering and brakes were lost. These parts are prone to failing, but Chrysler refuses to accept responsibility. An aftermarket replacement is available at the price of approx. $600, but these parts are special order, and take several days to receive.
While traveling on the highway, when I'm at highway speeds and I hit a bump in the road the entire front end of the truck shakes and bounces uncontrollably until I slow to around 50 mph. I have had ball joints, tie rods, shocks and steering stabilizer replaced, plus new tires and multiple alignments performed. My master mechanic said non of this will remedy the issue. The Y type steering setup is the problem, the dealer told me it needs to be updated to the 09 steering but it's not covered under recall. Yet you can no longer even buy the Y steering from the dealer the will only sell you the 09 T style. How is this ok? I do not have $265 to pay for just the parts never mind labor, because the P.O.S. transmission needed replace "$7500" like every other 47re in the world. Also 3 out of my 6 seat belts no longer retract or they get stuck halfway out and it takes 10 minutes to get it to work. I would like to at least have the steering and seat belts addressed asap. Thank you for your time. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 Dodge Ram 3500. The contact stated that the vehicle hesitated and the suspension was unstable. The contact received a recall notice for NHTSA campaign number: 13V528000 (steering); however, the parts were unavailable. The dealer was unable to provide a specific date as to when the parts would become available. The manufacturer was notified. The approximate failure mileage was 128,000.
The contact owns a 2007 Dodge Ram 3500. The contact stated while driving down a hill at approximately 40 mph, the transmission erroneously shifted into low range. The failure caused the vehicle to suddenly decelerate and the driver lost control of the vehicle. The failure occurred on multiple occasions. The vehicle was taken to the dealer who diagnosed that the gear shifter was faulty. The gear shift was replaced. The manufacturer was not notified of the defect. The failure mileage was 17,000.
The contact owns a 2007 Dodge Ram 3500. The contacted stated that he powered down the vehicle and shifted into manual transmission when he noticed that the key was partially hanging from the ignition switch. The engine then independently restarted and erroneously accelerated, crashing into another vehicle. There were no injuries. The contact re-entered the vehicle and removed the key completely from the ignition however, the engine continued to operate. The contact then disconnected the battery and the engine finally powered down. The vehicle was taken to the dealer where the central computer was replaced. The contact informed the manufacturer of the incident. The failure mileage was 117,000. Updated 1/14/14 the consumer stated one day the vehicle started up by itself while it was parked outside in the driveway. The vehicle hit the consumers other vehicles, and pushed them side by side. The consumer heard the noise and immediately jumped into the truck to try and turn off the ignition, but it was not on. He put the clutch in and took it out of gear, but it just revved up more. The horn was blaring and smoke was boiling out. He turned the vehicle off, by opening the hood and disconnecting the battery. Updated 01/16/14
A vibration occurs when driving at highway speed (above 65 mph) seems to lighten up at 75 mph but does not disappear. The vibration feels to be coming from the rear of the vehicle. Tires were rebalanced and rotated with no cure. New tires were purchased, rotated and rebalanced twice with no cure. I have found several complaints on the internet for this same issue. The following are similar complaints that have posted on websites concerning this vibration. Dodge seems to completely deny all knowledge of this problem. A small list of the websites with complaints listed are: www.dieseltruckresource.com, www.justanswer.com, www.dieselbombers.com, dodgeforum.com, www.ramforumz.com, www.cumminsforum.com. please help to get Dodge to recognize and repair this problem which could be potentially fatal if the vibration causes a vital piece of equipment to loosen, fall off and cause a serious accident.
The contact wanted to use the following complaint that was emailed to NHTSA. Shift cable on 2007 Dodge Ram big horn edition comments: My husband and I recently had our Ram serviced the plastic yes plastic clamp holding the shift cable either broke or fell off the cable came to rest on the muffler the heat from the muffler burnt the cable and caused it to snap I feel this is a design flaw and a possible safety hazard what if this happened while my husband was driving? also a plastic clamp could easily break again and we would be subject to another costly repair I got in touch with Dodge and they will not assist I was told that there are a lot of plastic parts on vehicles I was also informed that the plastic clamp was damaged and therefore they could not help with a reimbursement I am angry now that Dodge basically wouldn't listen to my concerns so I decided to write NHTSA all I can say is if this happens again and my husband and/or I are hurt or worse as a result Dodge will be face a lawsuit just stating the facts. The failure mileage was 59,436.
2007 Dodge cummins 6.7 diesel 6 speed manual transmission 4X4 front housing of transmission shattered while driving highway speeds only 2 bolts left holding transmission to engine pull long flat bed trailer if transmission had come all the way off truck would have rolled and death would have occured.
A D V E R T I S E M E N T S
- Keystone Heights, FL, USA