This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Dodge Ram 3500 quad cab 4X4 lwb. While driving approximately 50-65 mph, the front end of the vehicle began to shake violently. The contact maneuvered the vehicle to the side of the road and then continued in operation. The failure occurred numerous times and the vehicle was taken to an independent mechanic for diagnosis where the contact was awaiting the replacement of the steering box. The failure mileage was 41,000. Updated 04/25/11 updated 04/27/11
2005 Dodge truck 3500 Ram 4 wheel drive 40,000 miles. Steering became very loose with difficulty keeping vehicle going straight down the road. Taken to repair shop and determined to be a defective steering gear box. Replace by dealer 11/28/2006. Not covered under warranty.
A week before taking in my 2005 Ram 2500 truck to have it looked at, I noticed that the steering had changed. The truck wandered, there was a vibration in the steering wheel, and mid way through a turn the steering wheel would lock up. Three days before taking in my truck into the dealer, the steering gear box started to make a growling noise. After taking my truck in to have it looked at, the ase tech that was given to work order for my truck declared it safe for road use. 8 hours later after pleading with the head service manager to take my truck for a road test, the steering gear box that was deemed safe by the ase tech was condemned by the head service manager. To date the new steering gear box is on order from another dealership even after I was told by the service managers at john elway Dodge that the part was in stock.
Consumer stated steering box malfunctioned. When turning the wheel, it didn't turn straighten back up on its own. Consumer took vehicle to the service department. Also, contacted daimler Chrysler, and was told they did not hear of the problem. Had to take the vehicle to a dealer and have a diagnostic test done to find out if they could help with the problem. Consumer noticed the problem June 28, 2005. He has a friend who has the same vehicle, and took vehicle to the service department. He felt it was the same problem with his vehicle. When the vehicle failed it continued to drive, but it was like driving a vehicle without power steering, and it got harder the farther it was driven.
- Williamsboro, TX, USA
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- Cave Creek , AZ, USA