This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased a 2005 Dodge Ram 1500 on a 3-year lease. The vehicle has 24,000+/- miles. During the last of Jan. 2008 the engine in the vehicle started knocking. I took the vehicle back to the leasing dealer on February 4, 2008. The next day or so, I received a phone call from the dealer service rep. Wanting "proof" of oil changes. I explained that I would not be able to provide receipt's since I do the oil & filter changes myself. I am a farmer and have my own pit built specifically for that purpose. I did not hear anything for another week, I called back and they were still asking for service receipts. Finally contacted Chrysler and a representative said they would have an answer within 24 hours. They called 2 weeks later saying they would not honor the warranty because the oil was filled with sludge and that it was my fault that the engine had failed. I disagree of course and will be pursuing this through the court system. Having own a multitude of vehicles in my 64 year old life, I can assure you that a motor should not go bad after 24,000 miles if the oil had never been changed, which was not the case.
I was driving my pickup in my driveway, and had to place the vehicle in park and exit the vehicle leaving the motor running. About 10 seconds after exiting the vehicle it stopped running. I have seen on internet forums that this is a relatively common occurance, and it unfortunately happens on the roadways so I feel so far I have been fortunate.
- Acampo, CA, USA
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- Johnson City, TN, USA