This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering became loose and had 1-2inches of slack before guiding the vehicle properly. Replaced with new steering unit. Transmission would not shift into low gear at busy intersection entering freeway. Started in second or third required costly rebuild. Fuel gauge reads empty required new unit in fuel tank.
Purchased used 2004 Dodge 3500 and while driving homedoing 60 mph I experienced such a violent shacking of the front end I nearly loss control of my truck and struck another vehicle on the highway. My wife and I could have been killed. I later learned that this truck suffers from death wobble which Dodge is aware of. As a retired police officer with 30 years I would have towed this truck as unsafe until proper repairs were made based on the violent shaking and loss of steering control the driver experiences. Very dangerous situation that needs to be addressed.
I took my vehicle to tire kingdom a reputable tire dealer and repair facility to have my front end checked out, they informed me that the left tie rod end and center link needed to be replaced, the also said that this model truck had a recall on theses parts manufacturer recall number H46 NHTSA recall number 09E-001 and manufacturer recall number N62 NHTSA recall number 13V-528 I verified that there was a unrepaired recall on the vehicle. So I made an appointment with greenway Dodge Chrysler Jeep Ram 9051 E colonial dr, orlando, fl 32817. I told them and showed them the estimate from tire kingdom stating the repairs were needed they had the truck all day Oct 5 2018 but did nothing to the steering tie rods
My Dodge trucks violently wobbling out of control at highway speeds.while driving at about 60 mph, I hit a minor bump in the roadway and the truck started shaking violently. The only way it stopped was I had to reduce my speed to 10 mph, the problem was I was in the express lane, I was in front of a semi truck
"tamara recall". driving down road hit a slight bump got the death wobble and had to slow down to 30mph or lower to get it back under control on the freeway. Have had the front end rebuilt 3 times by professionals and now doing it again or still.
- Ridgefield, WA, USA
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Takata recall. The contact owns a 2004 Dodge Ram 3500. The contact received notification of NHTSA campaign numbers: 14V770000 (air bags), 15V313000 (air bags), 13V528000 (steering) and indicated that the parts were not available to receive the recall repairs for an extended period of time which was unreasonable. The manufacturer was unable to determine when the parts would be shipped to the dealer. The contact was still unable to determine when the vehicle would be repaired. Parts distribution disconnect.
When driving on the highway I hit a series of bumps at 60 mph and my truck began to shake violently. I then had to slow down to 30mph to regain control.
The contact owns a 2004 Dodge Ram 3500. The contact received notification of NHTSA campaign numbers: 13V528000 (steering), 14V770000 (air bags), and 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/18/15 updated 2/10/16 updated 4/13/18 consumer stated he had three re-call notices on this vehicle, so far after many attempts to have the repair work done, I keep getting the same answer- no parts available. Also, vehicle leaks and door won't open and more updated 10/11/18
The contact owns a 2004 Dodge Ram 3500. The contact received notification of NHTSA campaign numbers: 15V313000 (air bags) and 13V258000 (steering); however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I have had a vibration and "death wobble" on my truck since I purchased it. It has been to two different Chrysler dealers for a total of 5 or 6 times without resolution of the issue. The issue is two fold, one is when I hit a large bump at speeds greater than 45 mph the steering wheel shakes violently, and the other this speeds over 60 mph there is a vibration. I have spoken to Chrysler about the issues about a year or so ago. They tried to offer buy back because the issue could not be resolved, but then told me I was not qualified because I was the second owner. I also had to have the steering gear box replaced under warranty, and they replaced all the tie-rod ends ect. The issues is still the same without resolution. Now my warranty is up, and the truck still has this potential dangers issues and I have no where to go. Anytime I have the truck looked at now it cost me a lot of money. My truck has recall 13V-528 and 09E-001 which relate to these issues. The truck was inspected, but they did not fix anything.
Truck was purchased June 2,2009. Started having injector/lift pump problems. Scheduled appt for diagnostic for 6/5/2009. Did not fix that problem and the truck was still in warranty. Performed recall H46 for tie rod end and then the problems began. Demon shake periodically at 50+ mph. Was told nothing could be done about it. Brought truck back in for injector/ lift pump problem again, now the truck was out of warranty and surprisingly needed thousands of dollars in repair. We had to foot the bill. Demon shake continues getting worse to this day. Has been looked at again and was told there is no fix. Fortunately, no one has yet been hurt. You never know when it is going to occur. Today, I see a buy back and my truck is not on it... I have had the same problem since purchase. Why should my safety not be as important as a newer truck owner?
The contact owns a 2004 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 13V528000 (steering); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 Dodge Ram 3500. While driving approximately 25 mph and making a turn, the steering and brakes seized. As a result, the gear box split in half. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 82,000. Updated 6/18/15 updated 9/25/2017
The contact owns a 2004 Dodge Ram 3500. The contact received a notification for NHTSA campaign id number: 14V770000 (air bags), 14817000 (air bags) and 13V528000 (steering) and stated that the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the parts would become available. The manufacturer was not notified of the delay. The contact had not experienced a failure. Updated 03/30/15 updated 6/22/2015
The contact owns a 2004 Dodge Ram 3500. The contact stated that while driving at approximately 65 mph, the vehicle shook violently without warning. The vehicle was taken to the dealer where it was diagnosed that the steering unit needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 13V528000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 185,000.
The contact owns a 2004 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 13V528000 (steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Truck started to have severe drivability problems with the front end. Had received a recall notice for both the steering linkage and left ball joint. Took into dealer who performed the physical inspection. Was told that our vehicle was not part of the recall due to configuration but the whole front end need to be replaced and all parts needed where exactly the parts under the recall if our truck had the configuration covered by the recall. We were faced with paying for the repairs base on some technicality that somehow our configuration excluded us from the safety hazard which caused the recall. We do not feel it is a coincidence that the repair needed were exactly the now that were under the recall but our truck was not part of the recall. Our opinion is the recall is too narrow and the safety issue is broader than how it is set up now.
The contact owns a 2004 Dodge Ram 3500. The contact received a notification for recall NHTSA campaign number: 13V528000 (steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2004 Dodge Ram 3500. The contact received a notification of NHTSA campaign id number 13V528000 (steering) however, the part to do the repairs was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Greeley, CO, USA