This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2004 Dodge Ram. Consumer states problem with front end of truck. Consumer describes a shimmy and shaky motion the consumer stated when she drove over a rough spot in the road or a bump going off a bridge in cruise control mode, the entire truck would shimmy and shake. Once the consumer tapped the brake to disengage the cruise to slow the vehicle down, the shake and shimmy would cease. The consumer took the vehicle to the dealer where they performed maintenance to the front end, but the fix only lasted for a few months. The consumer was informed the vehicle needed U-joints, a damper and the fittings needed to be lubricated. Also, the drag linkage which was recalled needed to be replaced as well.
2004 Dodge truck. Consumer states problems with steering linkage the consumer stated when the steering linkage failed it caused in inadvertent turn into the path of an oncoming truck. Fortunately, the consumer was not going very fast and no bodily injury occurred to either driver, but the damage to his truck was extensive. The consumer also mailed in a copy of the recall letter for the exact problem he experienced. Recall # 09E001000.
- Placerville, CA, USA
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- Murphy, NC, USA