This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2005 Dodge Ram 3500 on a couple of occasions power steering fluid had come out the cap of the pump. Power steering pump replaced by jim doran Dodge in mcminnville, or after complete failure of power assist. About 6000 miles after the replacement pump was installed, while making a corner the steering wheel froze and would not turn-upon hitting the brakes the brake pedal was solid and would not move or apply any braking action. After a couple of seconds it went back to normal and I proceeded into a service station cautiously, while turning around at the station the condition recurred for a couple more seconds. Upon returning to the dealership they assessed the vehicle. They had no clue about a intermittent loss of power assist and system freeze but said the power steering pump was bad but denied warranty to replace it. It has since done this on a number of occasions but with no regular frequency. Upon taking the vehicle to another Dodge dealership they said they couldn't do anything if it didn't happen when they test drove it.
While driving 55 mph a liquid fluid leaked from top of the hood onto the windshield. Consumer was able to maintain control, and pulled over. Once the hood was lifted up consumer noticed that the steering pump solenoid was empty. The liquid had apparently leaked out. Consumer drove vehicle to the dealer, and mechanic determined that the hydraulic hose to the steering pump sheared off, and needed to be replaced.
- Kingsport, TN, USA
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- Amity, OR, USA