This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dodge Ram 3500 customer purchased a motor and warranty and wants daimler to pay for repairs* the consumer stated when the motor failed, it caused the starter, steering stabilizer, torque converter cooler, the #6 cap on the connection rod to fail. It also put a hole in the side of the block and broke the cam shaft in half. The truck was eventually fixed, however the consumer pick the vehicle up and put a 100 miles on the vehicle, the turbo failed. The consumer took the vehicle to his local dealership and the repair was covered under warranty.
The contact stated vehicle would not start on two occasions. The vehicle was taken to the dealership, and the fuel injectors were repaired. The second time the vehicle would not start was due to the valve seat. The vehicle could not be repaired. A rebuilt engine was installed into the vehicle. The manufacturer has not been contacted about why a rebuilt engine was installed instead of a new engine. The vehicle was repaired under warranty.
Exhaust smell from fresh air vents, mainly while idling my 2004 Dodge Ram 3500 4X4 with cummins engine. I noticed the smell within days of purchase, took it to several dealers, and was told they had never experienced this problem before. End suggestion was a citrus oil additive to make the exhaust smell like citrus. (no joke) fuel injector failure, filling crankcase with diesel, causing rough running and eventual oil pressure loss. Dealer, upon advisment from "tech department" changed the oil, replaced the faulty injector and got me out the door. Now I have experienced engine vibrations that are getting progressivly worse, higher engine RPM's increased fuel consumtion, a cloud of blue smoke upon startup after several hours of downtime, and the dealership thinks it may be a wiring harness. I spoke directly to cummins service dept. And was told that with oil pressure loss, they would have dropped the oil pan and checked the bearings.
The brakes locked at 35 mph, causing the vehicle to go through an intersection into a ditch. There were several problems with the engine in which the mechanics have not been able to determine. The consumer hit a fence and the air bags did not deploy. The consumer stated the engine would just stall.
- Wasilla, AK, USA
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- Port Washington, WI, USA