This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While traveling on interstate 90 in Washington state, traveling at about 60 mph I noticed a haze behind the truck through the passenger side door mirror. At the time, there were no indications by instruments or warning lights that anything was amiss with the truck. Wondering if it was coming from the truck I pulled to the shoulder to check. As soon as I stopped I smelled hot oil, so shut off the engine, released the hood latch and checked the engine compartment. Upon lifting the hood of the engine compartment I immediately noticed flames between the engine and fire wall. I retrieved a fire extinguisher from the camper the truck was hauling and attempted to extinguish the fire. Two motorists with fire extinguishers stopped to help and the combined use of three dry chemical fire extinguishers would not put the fire out and the truck and camper completely burned. When I reported this to my insurance company we discovered an error in the VIN number on my insurance policy. Out of curiosity I researched that VIN number and was surprised to see that same style truck had also burned. It's VIN is 3D7mu48C84G269656 and can be seen in the 7th photo that is uploaded to this report. Both were 2004 Dodge diesel tucks with low mileage. It seems too much of a coincidence and I wonder if there is a defect that caused this and how many other of this year, make and model have been destroyed by fire.
The contact owns a 2004 Dodge Ram 3500. The contact stated that the vehicle did not function after being started. The vehicle was towed to the dealer where it was diagnosed that the oil filters were defective and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 142,000.
The contact owns a 2004 Dodge Ram. The contact stated that while driving 35 mph, the vehicle stalled. The contact was able to safely maneuver to the shoulder. The vehicle was then taken to the dealer for a diagnosis. The dealer stated that the valve springs needed to be repaired. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure and current mileages were 57,000. The VIN was unavailable.
- Odgen , UT, USA
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- Indianola, WA, USA