This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Dodge Ram 3500. The contact stated that the power door locks would recurring fail to engage. The vehicle was taken to an independent mechanic, who diagnosed that the main power door actuator that was on the front drivers side door needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The approximate failure and current mileage was 58,000.
The contact owns a 2004 Dodge Ram. The contact stated that the driver side door would not unlock with the key fob remote or manually. The contact had to enter the vehicle through the passenger side door or the rear driver side door. The contact took the vehicle to the dealer and the dealer stated that the door actuator needed to be replaced. The dealer vehicle was repaired. The failure mileage was 106,000.
The contact owns a 2004 Dodge Ram. The contact purchased her vehicle fully aware that there was no keyhole on the passenger side. She intended to take the vehicle to a shop to have the keyholes added, but was informed that it could not be done. The contact felt that it was a safety risk being able to only enter through the driver side of the vehicle. The VIN, engine size, and number of cylinders were unknown. The current and failure mileages were 59,000.
- Malvern, NY, USA
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- Scio , OR, USA