This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Air will not blow through the defrosters. Hot air will only blow through the air conditioning vents. There was a recall for this problem on 2009 and 2010 models. The recall should include all vehicles having this problem. It is a safety hazard not being able to defrost your windows.
The ventilation system failed as is common with these vehicles. Due to weal parts, the, "doors" that control air flow through the ventilation ducts broke. I have slowly replace each of the four doors as they failed. As they went out it affected every aspect of ventilation, including the defrost. After doing some research it is evident Dodge was fully aware of this issue but made no improvements to the system, continuing to sell these vehicles to an unsuspecting public for several years.
The contact stated defogger system stopped working due to the design. The inner routing flap broke, allowing the heat to go to the air conditioning vents instead of the windshield defroster/defogger blower. The contact took the vehicle to a dealer however, no repairs have been made due to excessive expense.
The windows of the van will not clear of fog with the heater on hot and the blower on high. The dealer said that they can't fix the problem, that all vans of this year act the same. I have to drive with the rear window open.
- Burlingtion, WI, USA
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- Mt. Pleasant, TX, USA