This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Dodge Ram 3500. The contact was included in NHTSA campaign numbers: 05V426000 (service brakes, hydraulic), 15V312000 (air bags), and 14V770000 (air bags). The parts were not available within a reasonable time frame to schedule the recall repairs. The dealer did not give a specific date for when the parts would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure. Updated 11/20/15 the consumer stated the air bags were replaced. Updated 01/04/16.
Safety issue 1..interior dash board first cracked, then cracked all over, then finally fell apart. The safety issue is pieces of the dash made up of plastic is breaking up in large sharp chunks when a bump in the road is encountered or jarring occurs. When going over a rr track a 5" jagged piece broke off and a small shard hit me in the eye. This issue is way more than cosmetic. I am the original owner and the dealer will not take any responsibility for this defective product. Safety issue 2.. air bag light has been on for several years and intermittent. I received an air bag recall and I took the truck to the dealer for corrective action. After so called fix, the warning light was off for 1 day then came back on. The dealer states the recall has nothing to do with the warning lights. Now I have a current 2nd air bag recall. I took the vehicle to the dealer, but they state they don't have the parts and will contact me. Its been months ago and still no part. Again they say air bag warning light is not related. Safety issue 3... brake light warning and ABS warning stays on all the time. Paid $100 for them to troubleshoot and they say its a sensor on the rt front ABS. I feel this is another safety issue.
Both brake lines between the master cylinder and the anti lock controller ruptured when stopping for a light. The pedal went to the floor and I was only successful in stopping using trailer brakes.both lines looked in perfect condition except where they ruptured under a plastic retaining clip that encased the lines making them not visible for inspection. The lines coming out of the controller have an anti corrosive coating the two going in that ruptured do not. I still have the old lines and pictures can be sent if needed. The plastic retaining clips were lost during the roadside emergency repair in a thunder storm.
A D V E R T I S E M E N T S
- Willis, TX, USA