This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Dodge Ram 3500. While traveling approximately 30 mph and making a right turn, the steering wheel failed to respond and would not turn. As a result, the contact crashed into a rock causing the vehicle to flip onto the passenger side. The driver side air bag deployed, but the front passenger side air bag did not. The driver sustained head and back injuries and lacerations to the arms. The front passenger sustained head injuries, cuts, and abrasions to the arm from the glass. Both occupants required medical attention. A police report was filed. The vehicle was towed to a salvage yard. The manufacturer was made aware of the failure and instructed the contact to take the vehicle to an authorized dealer. The vehicle was not diagnosed. The vehicle was taken to a repair shop authorized by the insurance company, which indicated that the driver side tie rod, the steering mechanism, and the drive train fractured on the driver side. The contact mentioned that the defective parts were repaired six years before the vehicle was included in an unknown manufacturer recall. The vehicle was not repaired. The approximate failure mileage was 17,000. Updated 10/8/15 updated 10/15/15 updated 10/18/2017
1) electrical problems. Lights kept going in and out 2) dash cracking and crumbling. Pieces falling into air vents and preventing windshield from defrosting! dangerous! could cause an accident. Dash is in such bad shape that if passenger air bag were to be deployed it could kill someone due to flying pieces of hard plastic all over the vehicle. Make Dodge recall this product! what are you waiting for? you already have thousands of complaints for this problem!
The contact owns a 2002 Dodge Ram 3500. The contact stated that the gear shift selector remained stuck in park and she was unable to shift into any other gear. The dealer did not offer any assistance. The manufacturer had not been notified. No repairs were performed. The failure mileage was 125,000 and the current mileage was 130,000.
The steering wheel had frozen, the brakes were inoperative and caused loss control, there was noise coming from the engine and or the transmission compartment, odor possibly coming from oil or transmission fluid, the engine was rough and stalled, the valve spring had broke, and the converter pump had failed. The dealer said that the transmission fluid was gone and needed to be further investigated. Scc
- Pembroke Pines, FL, USA
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- Elkridge, MD, USA