This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2001 3500 Dodge Ram truck, about a month ago I took my truck in to the front aligned and they found that the frame where the steering box is the frame has cracked in it on both side of the frame, causing the steering box to have play it. They said they could not realigned the front end, that the frame needs to be welded and it was going to cost me $2,500. So I park the truck because it is unsafe to drive. The other day I went to move the truck and the steering box fell off the frame, and the crack in the frame on the truck got bigger. I have to strap the steering box to the frame to get it moved we I called Dodge about if there was any recalls on the frame they said no, they ask me how many miles were on the truck and I said what does that have any thing do with it. At this point the truck is unsafe to drive and I 'm still paying the load on it. I need some help on what to do at this point. I feel Dodge should repair it, since on the newer truck they reinforced the frame where the steering box is on the frame. If I continue to drive the truck and the frame cracks in half it will cause me to crash, I'll loose my steering. I need help
A D V E R T I S E M E N T S
- Pacifica, CA, USA